Free NHA Revenue Cycle and Health Insurance Claims Questions and Answers

Question 1

Which of the following is typically the first step in the healthcare revenue cycle?

Accepted Answer

Patient pre-registration

Answer

The revenue cycle begins before the patient even sees a provider. Pre-registration involves collecting the patient's demographic and insurance information to verify eligibility and benefits, which is the foundational first step.

Question 2

The CMS-1500 form is used to submit claims for which type of services?

Accepted Answer

Physician office visits and procedures

Answer

The CMS-1500 is the standard claim form used by physicians and other non-institutional providers to bill for their professional services. Inpatient hospital services are billed on a different form, the UB-04.

Question 3

A patient's insurance plan requires them to pay $500 out-of-pocket for medical services before the insurance company will begin to pay. This amount is known as the:

Accepted Answer

Deductible

Answer

A deductible is a fixed amount that a patient must pay each year before their health insurance benefits begin to cover costs. After the deductible is met, the patient typically pays a copayment or coinsurance for covered services.

Question 4

What is the process of reviewing a claim by an insurance carrier to determine payment or denial called?

Accepted Answer

Adjudication

Answer

Adjudication is the formal process where the insurance payer reviews a submitted claim against the patient's benefit plan. During this process, the payer checks for eligibility, medical necessity, coding accuracy, and policy compliance before deciding to pay, deny, or reduce the claim.

Question 5

A document sent to a patient from their insurance company that details how a claim was processed is known as a(n):

Accepted Answer

Explanation of Benefits (EOB)

Answer

An Explanation of Benefits (EOB) is a statement sent to the member (patient) that explains what medical treatments and services were paid for on their behalf. It is not a bill, but it details the amount billed, the amount allowed, what the insurance paid, and the patient's financial responsibility.

NHA - National Healthcareer Association Practice Test

NHA - National Healthcareer Association Practice Test

Free NHA Revenue Cycle and Health Insurance Claims Questions and Answers