Free CPHQ Test Trivia Q&A

When mistakes are found, employees and managers can best represent a culture of safety by

studying the process to understand the error

planning which details of the error to disclose to senior leadership

performing a root cause analysis to determine which individuals were involved

developing a plan for just-in-time training

Correct! Wrong!

All of the following, with the EXCEPTION of, are stages of quality improvement team development.

performing

norming

conforming

forming

Correct! Wrong!

The most effective method of assessing the success of performance development training is through

self-assessments

participants' feedback

post-test results

observed behavioral changes

Correct! Wrong!

Which of the following technologies is best suited to enhancing a patient safety program?

online evidence-based medicine guidelines

digital medication reference materials

computers on wheels at the patients' bedsides

barcode system for medication administration

Correct! Wrong!

Which of the following main areas of expertise should a healthcare quality professional look for when selecting an outside consultant to lead employee focus groups?

organization design and re-engineering

group dynamics and facilitation

organization assessment and change management

team development and management

Correct! Wrong!

A balanced scorecard is helpful because it

put strategy and vision at the center of an organization's effort.

focus on the most significant strategic initiative.

concentrate on the performance of individual units.

evaluate the pros and cons of the governing body's priorities

Correct! Wrong!

Which of the following team members is in charge of maintaining the focus of meetings?

leader

time keeper

facilitator

recorder

Correct! Wrong!

FREE CPHQ Test Trivia Question and Answers

When mistakes are found, employees and managers can best represent a culture of safety by

All of the following, with the EXCEPTION of, are stages of quality improvement team development.

The most effective method of assessing the success of performance development training is through

Which of the following technologies is best suited to enhancing a patient safety program?

Which of the following main areas of expertise should a healthcare quality professional look for when selecting an outside consultant to lead employee focus groups?

A balanced scorecard is helpful because it

Which of the following team members is in charge of maintaining the focus of meetings?

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