Free CM Ethics & Professional Responsibility Questions and Answers

Question 1

Why is confidentiality important in mediation?

Accepted Answer

It encourages honest dialogue

Answer

Confidentiality assures participants that what is discussed in mediation will not be disclosed outside the process, except in specific legal circumstances. This assurance creates a safe and trusting environment, encouraging parties to speak openly, share sensitive information, and explore potential solutions without fear of repercussions.

Question 2

What should a mediator do when a conflict of interest arises?

Accepted Answer

Disclose the conflict and step back

Answer

A mediator must maintain strict impartiality to ensure fairness and trust in the process. If a conflict of interest arises, the mediator is ethically obligated to disclose it to all parties and, if it cannot be managed without compromising impartiality, step down from the mediation to preserve the integrity of the process.

Question 3

Which of the following violates professional responsibility?

Accepted Answer

Offering legal advice

Answer

Mediators are neutral facilitators of communication and negotiation, not legal advisors. Providing legal advice crosses professional boundaries, can create an imbalance of power, and may expose the mediator to liability, as they are not typically qualified or insured to offer such counsel.

Question 4

What action reflects impartiality?

Accepted Answer

Treating parties equally

Answer

Impartiality is a cornerstone of mediation, meaning the mediator must remain neutral and unbiased towards all parties and their positions. Treating parties equally involves giving equal time, attention, and respect to each individual, ensuring a fair process and fostering trust in the mediator's role.

Question 5

How should a mediator handle unethical behavior?

Accepted Answer

Address and document it

Answer

A mediator has a professional responsibility to maintain the integrity of the mediation process. If unethical behavior occurs, the mediator should address it directly, clarify expectations, and document the incident, potentially pausing or terminating the mediation if the behavior compromises fairness or safety.

CM - Certified Mediator Practice Test

CM - Certified Mediator Practice Test

Free CM Ethics & Professional Responsibility Questions and Answers