FREE CM Mediation Process & Technique Questions and Answers

Question 1

What is the purpose of the mediator’s opening statement?

Accepted Answer

To outline the mediation process

Answer

To present evidence

Answer

To decide the case

Answer

To take sides

Question 2

Which phase involves identifying interests behind positions?

Accepted Answer

Exploration phase

Answer

Joint session

Answer

Caucus

Answer

Agreement signing

Question 3

What is the goal of caucusing during mediation?

Accepted Answer

To explore sensitive issues confidentially

Answer

To delay the process

Answer

To argue privately

Answer

To conclude early

Question 4

Which step helps parties find mutually agreeable outcomes?

Accepted Answer

Option generation

Answer

Evaluation

Answer

Litigation threat

Answer

Judgment session

Question 5

What does the agreement phase aim to do?

Accepted Answer

To formalize shared resolution

Answer

To assign blame

Answer

To end negotiations

Answer

To begin a lawsuit

Question 6

What is the role of neutrality in techniques?

Accepted Answer

To guide without bias

Answer

To control results

Answer

To represent a side

Answer

To recommend verdicts

Question 7

What technique encourages emotional expression in a safe space?

Accepted Answer

Reflection and validation

Answer

Shaming

Answer

Ignoring

Answer

Interrupting

Question 8

What does a mediator use to summarize progress?

Accepted Answer

Summarization

Answer

Opinion pieces

Answer

Closing statements

Answer

Legal dictation

Question 9

What is the benefit of using silence as a technique?

Accepted Answer

To give space for reflection

Answer

To confuse participants

Answer

To punish resistance

Answer

To signal mediation failure