CLERICAL Interpreting Data

Question 1

Based on the table of quarterly travel expenses below, which department had the lowest expenses in Q3?

| Department | Q1 | Q2 | Q3 | Q4 |
|---|---|---|---|---|
| Sales | $5,200 | $6,100 | $5,500 | $5,800 |
| Marketing | $3,000 | $3,500 | $2,800 | $4,000 |
| Admin | $1,500 | $1,200 | $1,800 | $1,400 |
| Tech | $4,500 | $4,800 | $4,200 | $4,900 |

Accepted Answer

Admin

Answer

To answer the question, look at the 'Q3' column and find the smallest number. The expenses are Sales ($5,500), Marketing ($2,800), Admin ($1,800), and Tech ($4,200). The lowest value is $1,800, which corresponds to the Admin department.

Question 2

Using the same table of quarterly travel expenses, what was the total annual travel expense for the Sales department?

Accepted Answer

$22,600

Answer

To find the total annual expense for the Sales department, add up all the values in the 'Sales' row: $5,200 (Q1) + $6,100 (Q2) + $5,500 (Q3) + $5,800 (Q4) = $22,600.

Question 3

Using the same table, what is the difference between the highest and lowest quarterly expense for the Tech department?

Accepted Answer

$700

Answer

First, identify the expenses for the Tech department: $4,500, $4,800, $4,200, and $4,900. The highest is $4,900 (Q4) and the lowest is $4,200 (Q3). The difference is $4,900 - $4,200 = $700.

Question 4

A pie chart shows the reasons for customer service calls: Billing Inquiry (40%), Technical Support (35%), Account Changes (15%), and Other (10%). If there were 800 calls in total, how many were for Technical Support?

Accepted Answer

280

Answer

To find the number of calls for Technical Support, multiply the total number of calls by the percentage for that category: 800 calls * 35% (or 0.35) = 280 calls.

Question 5

Using the same pie chart data (Billing 40%, Tech 35%, Account 15%, Other 10%), how many more calls were for Billing Inquiry than for Account Changes if the total was 800 calls?

Accepted Answer

200

Answer

First, find the number of calls for each category: Billing = 800 * 0.40 = 320. Account Changes = 800 * 0.15 = 120. Then, find the difference: 320 - 120 = 200. Alternatively, find the difference in percentage (40% - 15% = 25%) and then calculate: 800 * 0.25 = 200.

Clerical Exams Practice Test

Clerical Exams Practice Test

CLERICAL Interpreting Data