FMP FMP Leadership and Human Resource Management 2

Question 1

Which conflict resolution strategy results in both parties giving up something to reach an agreement?

Accepted Answer

Compromising

Answer

Compromising requires each party to concede something, producing a middle-ground solution that partially satisfies both sides.

Question 2

A facility manager wants to measure employee engagement. Which metric is most directly useful?

Accepted Answer

Absenteeism rate and voluntary turnover rate

Answer

High absenteeism and voluntary turnover are reliable indicators of low engagement, as disengaged employees are more likely to miss work or quit.

Question 3

Which act requires US employers to provide unpaid, job-protected leave for certain family and medical reasons?

Accepted Answer

Family and Medical Leave Act (FMLA)

Answer

The FMLA entitles eligible employees of covered employers to take unpaid, job-protected leave for specified family and medical reasons.

Question 4

What does a succession plan in facility management primarily address?

Accepted Answer

Identifying and developing employees to fill key roles in the future

Answer

A succession plan ensures organizational continuity by proactively grooming internal candidates to step into critical FM roles.

Question 5

Which performance management approach involves feedback from supervisors, peers, subordinates, and self-assessment?

Accepted Answer

360-degree feedback

Answer

360-degree feedback collects input from all directions in the organizational hierarchy to provide a well-rounded view of an employee's performance.

(FMP) Facility Management Professional Practice Test