ERP ERP Project Management & Implementation Lifecycle 2

Question 1

Which document formally authorizes the start of an ERP project and names the project sponsor?

Accepted Answer

Project Charter

Answer

The Project Charter is the formal document that authorizes the project, defines high-level scope, and identifies the project sponsor.

Question 2

In ERP project management, what is a RAID log used to track?

Accepted Answer

Risks, Assumptions, Issues, and Dependencies

Answer

A RAID log is a project management tool that tracks Risks, Assumptions, Issues, and Dependencies throughout the implementation.

Question 3

What is the purpose of a cutover plan in an ERP implementation?

Accepted Answer

Detail the step-by-step activities required to transition from the old system to the new ERP

Answer

A cutover plan documents every task, owner, and timing needed to safely switch operations from the legacy system to the new ERP.

Question 4

Which milestone marks the formal end of the ERP implementation project and transition to support operations?

Accepted Answer

Hypercare period end / Project Closure

Answer

Project Closure occurs after the hypercare stabilization period ends, with lessons learned documented and the system handed to support teams.

Question 5

What is the primary goal of the hypercare phase immediately following ERP go-live?

Accepted Answer

Provide intensive support to stabilize operations and resolve critical issues quickly

Answer

Hypercare is a dedicated post-go-live support period with heightened resources available to rapidly resolve issues and stabilize the system.

(ERP) Enterprise Resource Planning Certified Practice Test