Entry Certificate in Business Analysis (IIBA I) 2 — Questions and Answers
Question 1: Which BABOK® Guide knowledge area focuses on understanding the organization's needs and the solution's feasibility before committing to detailed analysis?
- Requirements Life Cycle Management
- Strategy Analysis (Correct answer)
- Requirements Analysis and Design Definition
- Elicitation and Collaboration
Correct answer: Strategy Analysis
Strategy Analysis defines the future and transition states needed to address a business need and assesses feasibility before detailed work begins.
Question 2: A business analyst is mapping out all the people, systems, and organizations that interact with a solution. Which technique is most appropriate?
- Data Flow Diagram
- Stakeholder Map (Correct answer)
- SWOT Analysis
- Process Model
Correct answer: Stakeholder Map
A Stakeholder Map identifies all parties who interact with or are affected by the solution, clarifying relationships and influence.
Question 3: In business analysis, what does the term 'solution scope' refer to?
- The budget allocated for the solution
- The set of capabilities a solution must deliver to meet business needs (Correct answer)
- The timeline for delivering the solution
- The list of stakeholders involved in the solution
Correct answer: The set of capabilities a solution must deliver to meet business needs
Solution scope defines the specific capabilities and features the solution will provide to address the identified business need.
Question 4: Which type of requirement describes the qualities or attributes a solution must have, such as performance or security?
- Functional requirements
- Transition requirements
- Non-functional requirements (Correct answer)
- Business requirements
Correct answer: Non-functional requirements
Non-functional requirements (also called quality-of-service requirements) specify system attributes like performance, security, and scalability.
Question 5: A BA notices that two stakeholders have conflicting requirements. What is the BEST first step?
- Escalate to the project sponsor immediately
- Facilitate a meeting to understand the root cause of the conflict (Correct answer)
- Accept the requirement from the higher-ranking stakeholder
- Remove both conflicting requirements from scope
Correct answer: Facilitate a meeting to understand the root cause of the conflict
Facilitating a discussion to understand why the conflict exists is the best approach to finding a mutually acceptable resolution.
Question 6: Which BABOK® Guide concept describes the work performed to understand the current state, define the future state, and determine the work needed to transition?
- Business Analysis Planning
- Change Strategy (Correct answer)
- Requirements Architecture
- Stakeholder Engagement
Correct answer: Change Strategy
A Change Strategy outlines the approach and path to move from the current state to the desired future state.
Question 7: What is the purpose of a Business Analysis Plan?
- To document all functional requirements for a project
- To define how business analysis activities will be performed on an engagement (Correct answer)
- To outline the project schedule and milestones
- To identify all risks associated with the solution
Correct answer: To define how business analysis activities will be performed on an engagement
A Business Analysis Plan describes the tasks, techniques, and schedule for performing business analysis activities on a specific engagement.
Which BABOK® Guide knowledge area focuses on understanding the organization's needs and the solution's feasibility before committing to detailed analysis?