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(IIBA I) Flashcards

7 cards from real Entry Certificate in Business Analysis practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. Which BABOK® Guide knowledge area focuses on understanding the organization's needs and the solution's feasibility before committing to detailed analysis?

    Answer: Strategy Analysis

    Strategy Analysis defines the future and transition states needed to address a business need and assesses feasibility before detailed work begins.

  2. A business analyst is mapping out all the people, systems, and organizations that interact with a solution. Which technique is most appropriate?

    Answer: Stakeholder Map

    A Stakeholder Map identifies all parties who interact with or are affected by the solution, clarifying relationships and influence.

  3. In business analysis, what does the term 'solution scope' refer to?

    Answer: The set of capabilities a solution must deliver to meet business needs

    Solution scope defines the specific capabilities and features the solution will provide to address the identified business need.

  4. Which type of requirement describes the qualities or attributes a solution must have, such as performance or security?

    Answer: Non-functional requirements

    Non-functional requirements (also called quality-of-service requirements) specify system attributes like performance, security, and scalability.

  5. A BA notices that two stakeholders have conflicting requirements. What is the BEST first step?

    Answer: Facilitate a meeting to understand the root cause of the conflict

    Facilitating a discussion to understand why the conflict exists is the best approach to finding a mutually acceptable resolution.

  6. Which BABOK® Guide concept describes the work performed to understand the current state, define the future state, and determine the work needed to transition?

    Answer: Change Strategy

    A Change Strategy outlines the approach and path to move from the current state to the desired future state.

  7. What is the purpose of a Business Analysis Plan?

    Answer: To define how business analysis activities will be performed on an engagement

    A Business Analysis Plan describes the tasks, techniques, and schedule for performing business analysis activities on a specific engagement.

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Sources & references

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  1. iiba.org — Renewal, score validity, score release, exam format, passing score, time limit, registration deadline, retake policy, test dates, fees · verified Oct 2026
  2. psiexams.com — Test delivery, eligibility · verified Oct 2026