DCJS Community Policing and Communication 2

Question 1

Which communication technique involves restating a speaker's words in your own words to confirm understanding?

Accepted Answer

Paraphrasing

Answer

Paraphrasing restates the speaker's message in the officer's own words to verify accurate understanding.

Question 2

When engaging with a community advisory board, an officer's PRIMARY role is to:

Accepted Answer

Listen to concerns and share information transparently

Answer

Officers should serve as a conduit for two-way communication, listening to community concerns and sharing information openly.

Question 3

Problem-Oriented Policing (POP) differs from traditional policing primarily because it:

Accepted Answer

Focuses on identifying and addressing underlying causes of crime

Answer

POP targets the root causes and conditions that produce recurring crime or disorder rather than simply responding to incidents.

Question 4

A witness is reluctant to provide information about a crime in their neighborhood. The BEST initial approach is to:

Accepted Answer

Build rapport and explain the importance of their information

Answer

Building rapport and explaining the value of cooperation is more effective than coercive tactics when dealing with reluctant witnesses.

Question 5

The SARA model used in community policing stands for:

Accepted Answer

Scan, Analyze, Respond, Assess

Answer

SARA (Scan, Analyze, Respond, Assess) is the problem-solving framework central to community and problem-oriented policing.

(DCJS) VA DCJS Law Enforcement Certification Practice Test