CTC Medical Ethics & Patient Rights 2

Question 1

A telehealth patient in crisis refuses to disclose their location. Under the duty-to-warn principle, the coordinator should FIRST:

Accepted Answer

Attempt to obtain location information using motivational dialogue while escalating internally

Answer

The coordinator should engage the patient to voluntarily share location while simultaneously alerting clinical staff, balancing therapeutic alliance with safety obligations.

Question 2

Which ethical principle is MOST directly violated when a telehealth provider shares session recordings with a third-party research firm without patient consent?

Accepted Answer

Autonomy

Answer

Autonomy is violated because the patient's right to control their own health information and consent to its use is disregarded.

Question 3

A telehealth coordinator learns that a clinician is conducting sessions from a noisy, non-private coffee shop. The BEST ethical response is to:

Accepted Answer

Flag the issue to the compliance officer and document the concern

Answer

Reporting to the compliance officer ensures proper investigation while maintaining documentation, following the appropriate internal escalation pathway.

Question 4

Under the Patient Self-Determination Act (PSDA), telehealth providers must:

Accepted Answer

Inform adult patients of their right to make healthcare decisions including advance directives

Answer

The PSDA requires healthcare providers to inform patients of their right to make healthcare decisions and inquire about advance directive documentation.

Question 5

A minor patient uses a parent's telehealth account without parental knowledge to seek mental health services. Ethically, the coordinator should:

Accepted Answer

Evaluate minor consent laws in the patient's state and consult clinical staff

Answer

Many states allow minors to independently consent to mental health services; state law must be verified before taking action that could breach confidentiality.

(CTC) Certified Telehealth Coordinator Practice Test

(CTC) Certified Telehealth Coordinator Practice Test

CTC Medical Ethics & Patient Rights 2