CTC CTC Technology & GDS Systems 1

Question 1

What does GDS stand for in the travel industry?

Accepted Answer

Global Distribution System

Answer

A Global Distribution System (GDS) is a computerized network that connects travel agencies with airlines, hotels, car rentals, and other suppliers in real time.

Question 2

Which of the following is NOT one of the major GDS platforms used by travel agencies?

Accepted Answer

Oracle Hospitality

Answer

Oracle Hospitality is a hotel property management system, not a GDS; Sabre, Amadeus, and Galileo are the three dominant GDS platforms.

Question 3

In a GDS, a 'PNR' refers to:

Accepted Answer

Passenger Name Record

Answer

A Passenger Name Record (PNR) is the electronic file in a GDS that holds all details of a traveler's booking, including segments, passenger info, and contact details.

Question 4

Which GDS function allows a travel agent to check real-time seat availability and fares on a specific flight?

Accepted Answer

Availability display

Answer

The availability display in a GDS shows live seat inventory and fare classes for a requested flight, allowing agents to select and book open seats.

Question 5

What is the purpose of a 'queue' in a GDS system?

Accepted Answer

To organize and manage pending tasks or messages between agents and suppliers

Answer

Queues in a GDS serve as an organized inbox for managing pending bookings, schedule changes, supplier messages, and tasks requiring agent action.

Certified Travel Counselor (CTC) Practice Test

Certified Travel Counselor (CTC) Practice Test

CTC CTC Technology & GDS Systems 1