CSR Communication & Client Relations 3

Question 1

Which communication framework is MOST aligned with supporting behavior change in a reluctant dialysis patient who says 'I know I should limit fluid, but I just can't do it'?

Accepted Answer

Motivational interviewing to explore ambivalence and strengthen intrinsic motivation

Answer

Motivational interviewing explores and resolves ambivalence, making it ideal for patients who acknowledge the need for change but struggle to act.

Question 2

A Stage 3 CKD patient in the pre-contemplation stage of behavior change is NOT yet considering dietary modification. The MOST appropriate dietitian response is to:

Accepted Answer

Raise awareness of risks without pressuring change, and plant seeds for future readiness

Answer

Pre-contemplators are not ready for action; the role of the dietitian is to raise awareness and express concern without creating resistance.

Question 3

During a group education session for CKD patients, one patient begins correcting the dietitian's statements with inaccurate information from the internet. The BEST response is to:

Accepted Answer

Acknowledge the patient's research effort, address the misinformation respectfully, and redirect the group

Answer

Acknowledging initiative while respectfully correcting misinformation maintains group trust and prevents the spread of harmful dietary misconceptions.

Question 4

Which SMART goal is MOST appropriate for a hemodialysis patient struggling with interdialytic weight gain?

Accepted Answer

Limit fluid intake to 32 oz daily and track intake in a log for 2 weeks

Answer

A SMART goal is Specific, Measurable, Achievable, Relevant, and Time-bound — setting a specific volume with a tracking method and timeframe meets all criteria.

Question 5

A renal dietitian is communicating with a patient who has low health literacy. Which strategy is MOST effective?

Accepted Answer

Using plain language, visual aids, and limiting information to 2-3 key messages per visit

Answer

Plain language, visuals, and limiting key messages per session are evidence-based strategies for effective communication with low health literacy patients.

(CSR) Board Certified Specialist in Renal Nutrition Practice Test

(CSR) Board Certified Specialist in Renal Nutrition Practice Test

CSR Communication & Client Relations 3