Your agency has just adopted a new electronic case management system, but your team is struggling to use it effectively. What is your BEST first step?
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A
Continue using the old paper system until the new one improves
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B
Request formal training or identify available resources to build proficiency quickly
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C
Complain to management that the rollout was premature
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D
Wait for a coworker to figure it out and then ask them to explain it