Civil Service Judgement Test — Questions and Answers

Question 1: Which of the following actions is LEAST aligned with the principles of 'Delivering at Pace'?

Regularly monitoring team progress against milestones and making adjustments as needed.
Identifying potential risks to the timeline early and putting mitigation plans in place.
Waiting until every piece of information is available and all uncertainties are resolved before starting a task. (Correct answer)
Breaking down a large objective into smaller, more manageable work packages.

Correct answer: Waiting until every piece of information is available and all uncertainties are resolved before starting a task.

This approach, often called 'analysis paralysis', is the antithesis of Delivering at Pace. The behaviour requires taking initiative and making progress, often in the face of some uncertainty, while managing risks. Waiting for perfect information will invariably lead to delays and missed deadlines.

Question 2: Which of the following actions best demonstrates a commitment to inclusive collaboration within a team setting?

Assigning the most critical tasks to the most experienced team members to guarantee quality.
Actively seeking out and encouraging contributions from quieter members of the team and ensuring all perspectives are considered. (Correct answer)
Making decisions quickly to demonstrate leadership and keep the project moving forward.
Sticking rigidly to the meeting agenda to ensure efficiency and respect for everyone's time.

Correct answer: Actively seeking out and encouraging contributions from quieter members of the team and ensuring all perspectives are considered.

Inclusive collaboration, a key part of the 'Working Together' competency, involves ensuring that all team members feel valued and have an opportunity to contribute. Actively soliciting opinions from all members, especially those who may be less vocal, ensures a wider range of perspectives is heard, leading to better decision-making and a more positive team environment. The other options prioritize speed or perceived efficiency over genuine inclusion.

Question 3: Which of the following actions best demonstrates the principle of 'active listening' in a professional setting?

Relating the speaker's points back to your own personal experiences to show that you can empathize.
Nodding and maintaining eye contact while the other person is talking.
Waiting for the other person to finish speaking before formulating your own counter-argument.
Paraphrasing what the speaker has said and asking clarifying questions to ensure understanding. (Correct answer)

Correct answer: Paraphrasing what the speaker has said and asking clarifying questions to ensure understanding.

Active listening is more than just hearing; it's about deliberately engaging to ensure mutual understanding. Paraphrasing and asking clarifying questions are core techniques that confirm you have correctly interpreted the message, show the speaker they have been heard, and help gather more accurate information. While non-verbal cues (B) are part of it, they don't confirm understanding. Waiting to form a counter-argument (A) is the opposite of listening to understand, and over-sharing personal experiences (D) can shift the focus away from the speaker.

Question 4: Your agency has just adopted a new electronic case management system, but your team is struggling to use it effectively. What is your BEST first step?

Complain to management that the rollout was premature
Wait for a coworker to figure it out and then ask them to explain it
Request formal training or identify available resources to build proficiency quickly (Correct answer)
Continue using the old paper system until the new one improves

Correct answer: Request formal training or identify available resources to build proficiency quickly

Proactively seeking training is the most constructive response to a new system, minimizing disruption to service delivery.

Question 5: Which of the following is the LEAST appropriate way for a civil servant to handle a situation where their private financial investments could be affected by their work on a new policy?

Formally declaring the potential conflict of interest to their line manager.
Requesting to be reassigned to a different policy area to avoid the conflict entirely.
Independently concluding that they can remain impartial and deciding not to declare the potential conflict. (Correct answer)
Seeking advice from the department's designated ethics officer.

Correct answer: Independently concluding that they can remain impartial and deciding not to declare the potential conflict.

The principle of 'Integrity' requires putting public service obligations above personal interests. A civil servant must not be the sole judge of their own impartiality in a conflict of interest situation. The conflict must be declared to the organisation so it can be managed transparently and objectively.

Question 6: Your team has just implemented a new digital process. After a few weeks, you discover that several team members have developed their own 'workarounds' because they find the official process confusing. Which action best reflects the behaviour of 'Changing and Improving'?

Reporting the team members to your manager for non-compliance with the new standard operating procedure.
Organising a feedback session with the team to understand the specific issues with the new process and collaboratively identify potential improvements. (Correct answer)
Ignoring the workarounds, as long as the work is getting done to an acceptable standard.
Mandating that all team members must follow the official process without exception and disregard their workarounds.

Correct answer: Organising a feedback session with the team to understand the specific issues with the new process and collaboratively identify potential improvements.

The 'Changing and Improving' behaviour involves seeking and providing feedback to review ways of working. The existence of 'workarounds' is valuable feedback that the new process isn't working perfectly. The best response is to engage with this feedback constructively, understand the root cause of the problem, and involve users in improving the process. Option A is authoritarian, C is punitive, and D misses a clear opportunity for improvement.

Question 7: As a leader, you are responsible for communicating a new, and potentially unpopular, organisational change to your team. To be effective and maintain trust, you should primarily aim to:

Present the change as a non-negotiable directive from senior management to deflect any potential negativity from yourself.
Focus only on the positive aspects of the change to boost morale, avoiding the potential downsides.
Explain the reasons and context for the change honestly, acknowledge potential challenges, and listen to the team's concerns. (Correct answer)
Implement the change immediately with minimal discussion to prevent the spread of rumours or resistance.

Correct answer: Explain the reasons and context for the change honestly, acknowledge potential challenges, and listen to the team's concerns.

This option aligns with the 'Leadership' behaviour of communicating with honesty, integrity, and respect. Effective leaders build trust by being transparent, explaining the 'why' behind decisions, and engaging with their team's feedback and concerns, even when the message is difficult. This fosters a more inclusive and supportive environment during a period of change.

Question 8: A colleague consistently interrupts you during team meetings. What is the most professional way to address this pattern?

Interrupt them back during future meetings to demonstrate how it feels
Report them to your supervisor immediately without speaking to them first
Speak to them privately after a meeting and calmly explain the impact of the interruptions (Correct answer)
Stop contributing to meetings to avoid future interruptions

Correct answer: Speak to them privately after a meeting and calmly explain the impact of the interruptions

Addressing the behavior privately and calmly is the most professional approach and gives the colleague a chance to correct it without embarrassment.

Question 9: When creating a resource plan for a six-month project, what is most important to include?

Individual team member preferences only
A high-level estimate without specifics
Only the financial costs of the project
A breakdown of staff, materials, timelines, and contingency provisions (Correct answer)

Correct answer: A breakdown of staff, materials, timelines, and contingency provisions

A comprehensive resource plan covering all resource types and contingencies helps manage unexpected challenges throughout the project.

Question 10: You receive instructions from your supervisor that you believe may violate a federal regulation. What is the most appropriate first step?

Ask your supervisor to clarify the instruction and explain your regulatory concern (Correct answer)
Carry out the instructions and file a complaint later
Refuse to carry out the instructions without further action
Report your supervisor to the inspector general immediately

Correct answer: Ask your supervisor to clarify the instruction and explain your regulatory concern

Raising your concern with the supervisor first is the appropriate initial step before escalating.

Question 11: A new government digital service has launched, but user feedback indicates that a significant number of people with accessibility needs find it difficult to use. What is the most appropriate initial action to take in line with 'Managing a Quality Service'?

Commission a full, independent accessibility audit to systematically identify all barriers and non-compliance issues. (Correct answer)
Temporarily roll back the service to the previous version while the issues are investigated.
Form a working group with internal stakeholders to discuss potential solutions based on the initial feedback.
Issue a statement acknowledging the problem and promising to address it in a future update.

Correct answer: Commission a full, independent accessibility audit to systematically identify all barriers and non-compliance issues.

The core of 'Managing a Quality Service' is to deliver service objectives taking account of diverse customer needs. A full, independent audit is the most thorough and objective first step to understand the specific, technical root causes of the accessibility problems. This evidence-based approach ensures that subsequent actions are targeted and effective, rather than being based on assumptions.

Question 12: You are assigned to a cross-departmental project. A key colleague from another department is consistently unresponsive to emails and has missed several deadlines, which is now jeopardizing your team's ability to complete its tasks. What is the most effective initial action to take?

Inform your own manager that the project is at risk due to the other department's lack of cooperation.
Immediately escalate the issue to the colleague's line manager to ensure they are held accountable.
Proactively schedule a brief, informal meeting with the colleague to understand their workload, clarify priorities, and agree on a better way of communicating. (Correct answer)
Complete the colleague's overdue tasks yourself to ensure the project stays on schedule.

Correct answer: Proactively schedule a brief, informal meeting with the colleague to understand their workload, clarify priorities, and agree on a better way of communicating.

The 'Working Together' competency prioritizes building effective relationships and resolving issues constructively. The most effective first step is to engage directly and supportively with the colleague to understand the situation from their perspective. This approach aims to solve the problem while preserving a positive working relationship, which is crucial for current and future collaboration. Escalating immediately or complaining to your manager are less collaborative initial steps, and doing the work yourself is unsustainable and masks the root problem.

Question 13: A civil service leader receives contradictory guidance from two senior officials. What is the best course of action?

Delay all action until the conflict resolves itself
Proceed independently using personal judgment to avoid the conflict
Follow the guidance of whichever official has the higher rank without question
Clarify the discrepancy by communicating with both officials to reach a unified direction (Correct answer)

Correct answer: Clarify the discrepancy by communicating with both officials to reach a unified direction

Proactively seeking clarification prevents errors and demonstrates professional communication skills.

Question 14: A colleague from another department shares confidential personnel data with you informally to 'get your opinion.' You should:

Remind the colleague that sharing confidential data outside authorized channels is a policy violation (Correct answer)
Share the information with your own team for broader input
Provide your opinion since it is just an informal conversation
Accept the information but promise to keep it secret

Correct answer: Remind the colleague that sharing confidential data outside authorized channels is a policy violation

Unauthorized sharing of confidential personnel data violates privacy regulations and agency policy.

Question 15: Your supervisor announces that your team's weekly in-person meetings will move to a virtual format permanently. Some colleagues are resistant. How should you handle this?

Attend virtually but refuse to use the camera or interactive features
Support the transition and help reluctant colleagues become comfortable with the virtual format (Correct answer)
Side with resistant colleagues to pressure management into reversing the decision
Skip meetings until a format you prefer is reinstated

Correct answer: Support the transition and help reluctant colleagues become comfortable with the virtual format

Embracing the change and supporting colleagues' adjustment reflects a team-oriented adaptability that strengthens overall performance.

Question 16: You have two high-priority tasks with competing deadlines. Task A is for your direct line manager and is due tomorrow. Task B is for a senior stakeholder in another department and is also due tomorrow. You realize you cannot complete both to the required standard in the time available. Which action is most appropriate?

Promptly inform both your line manager and the senior stakeholder of the conflict, clearly explaining the situation and asking for their help in prioritising the work. (Correct answer)
Attempt to complete both tasks simultaneously, accepting that the quality of both may be slightly lower than usual.
Delegate one of the tasks to a junior colleague who has no experience with the work, hoping they can manage.
Complete the task for your line manager first and then inform the other stakeholder that their task will be late.

Correct answer: Promptly inform both your line manager and the senior stakeholder of the conflict, clearly explaining the situation and asking for their help in prioritising the work.

This action demonstrates accountability and proactive problem-solving. By communicating the conflict early to all relevant parties, you are taking responsibility for delivery, managing expectations, and seeking a collaborative solution to ensure the most critical work is completed. This aligns with reassessing workloads and priorities when there are conflicting demands.

Question 17: A coworker repeatedly interrupts you during presentations. The best approach is to:

Address it privately after the meeting using 'I' statements (Correct answer)
Complain loudly in front of the team
Interrupt them back during their next presentation
Stop giving presentations altogether

Correct answer: Address it privately after the meeting using 'I' statements

Addressing the behavior privately with 'I' statements focuses on the impact without causing public embarrassment.

Question 18: You are in a project meeting where a colleague presents an idea that you know from previous experience is unworkable and likely to fail. How should you respond?

Acknowledge the colleague's contribution, then gently ask probing questions that help the colleague and the group discover the potential issues for themselves. (Correct answer)
Immediately point out the flaws in their idea in front of the group to prevent wasting time.
Say nothing in the meeting to avoid creating conflict, but raise your concerns privately with your manager afterwards.
Wait until after the meeting and email the colleague directly to tell them why their idea will not work.

Correct answer: Acknowledge the colleague's contribution, then gently ask probing questions that help the colleague and the group discover the potential issues for themselves.

This approach demonstrates respect for the colleague's contribution while constructively challenging the idea. It fosters a collaborative and psychologically safe environment where ideas can be debated without direct personal criticism. This method encourages critical thinking within the group and is more likely to lead to a better outcome without damaging working relationships, which is central to the 'Working Together' competency.

Question 19: Which of the following best exemplifies the Civil Service behaviour of 'Changing and Improving'?

Attending a mandatory training course on a new government policy.
Volunteering to take notes during a project meeting to ensure an accurate record is kept.
After identifying a recurring bottleneck in a workflow, proactively researching and proposing a simplified digital solution to your manager. (Correct answer)
Consistently meeting all performance targets using established and proven methods.

Correct answer: After identifying a recurring bottleneck in a workflow, proactively researching and proposing a simplified digital solution to your manager.

The 'Changing and Improving' behaviour is about seeking out opportunities to create effective change and suggesting innovative ideas for improvement. Researching and proposing a solution to a known problem is a proactive step that demonstrates initiative and a commitment to making things work better, which is the core of this behaviour.

Question 20: Your supervisor asks you to complete a task you have never done before. What should you do?

Attempt the task without asking any questions.
Pass the task to a coworker without informing your supervisor.
Refuse the task because you lack experience.
Ask for guidance and take initiative to complete it. (Correct answer)

Correct answer: Ask for guidance and take initiative to complete it.

When assigned an unfamiliar task, the best approach is to be proactive by seeking guidance while also demonstrating initiative. Asking for help ensures you understand the requirements and learn the correct procedures, rather than making errors or refusing the task. This shows a willingness to learn and grow, which is highly valued in any professional setting.

Question 21: To ensure continuous improvement in service delivery, which of the following activities is most crucial?

Benchmarking your service's performance against that of a different government department.
Conducting an annual large-scale survey of service users.
Establishing regular, simple feedback mechanisms to gather ongoing input from users and staff. (Correct answer)
Holding monthly team meetings to brainstorm potential service improvements.

Correct answer: Establishing regular, simple feedback mechanisms to gather ongoing input from users and staff.

While all options can be useful, establishing regular and simple feedback mechanisms is the most crucial for continuous improvement. It allows for a constant flow of information from both users and frontline staff, enabling the team to identify and address issues, and make incremental improvements in a timely and ongoing manner.

Question 22: Which communication style is most appropriate when delivering critical feedback to a subordinate?

Sent via written memo to create a paper trail
Vague and indirect to avoid conflict
Delivered in front of the team to reinforce standards
Specific, behavioral, and focused on impact rather than personality (Correct answer)

Correct answer: Specific, behavioral, and focused on impact rather than personality

Effective feedback is specific, focuses on behaviors and their impact, and is delivered respectfully and privately.

Question 23: When making a decision on behalf of your department, which of the following is the most important consideration to ensure fairness and transparency?

Documenting the rationale for your decision, the evidence considered, and the options you weighed. (Correct answer)
Ensuring the decision will be popular with the public.
Following the informal advice of a colleague you trust.
Choosing the option that requires the least amount of work to implement.

Correct answer: Documenting the rationale for your decision, the evidence considered, and the options you weighed.

In the Civil Service, decisions must be accountable and transparent. Documenting the decision-making process provides a clear audit trail, showing that the decision was based on evidence, that alternatives were considered, and that the process was fair. This upholds the principles of good governance and allows for scrutiny.

Question 24: Your agency is switching from one software vendor to another. The transition period requires using both systems simultaneously. What best describes an adaptive approach?

Ask management to delay all deadlines until the transition is finalized
Develop a personal workflow that uses each system for its designated tasks during the overlap period (Correct answer)
Focus exclusively on the new system to accelerate full adoption
Focus exclusively on the old system until transition is complete

Correct answer: Develop a personal workflow that uses each system for its designated tasks during the overlap period

Creating a clear personal workflow for each system during the overlap period maintains productivity without neglecting either platform's obligations.

Question 25: A member of the public offers you a $50 gift card to thank you for processing their application quickly. You should:

Accept it and report it to your supervisor
Accept it only if the agency's gift threshold allows
Politely decline and explain that government employees cannot accept gifts (Correct answer)
Accept it since it was given after the work was done

Correct answer: Politely decline and explain that government employees cannot accept gifts

Federal and most state civil service rules prohibit employees from accepting gifts from members of the public they serve.

Question 26: You are the manager of a team that provides policy advice. You notice that the quality of briefings has become inconsistent, and some deadlines are being missed. To improve the quality of service, what is the most effective leadership action?

Remind the team of the high standards expected and the importance of meeting deadlines in a team meeting.
Implement a peer-review system and create standardised templates and quality checklists for the team to use. (Correct answer)
Identify the individuals who are producing lower-quality work and put them on performance improvement plans.
Personally review and sign-off every briefing note before it is sent, to act as a quality gatekeeper.

Correct answer: Implement a peer-review system and create standardised templates and quality checklists for the team to use.

This option is the most effective because it builds capability within the team and creates a sustainable system for quality control. It empowers team members to learn from each other ('peer-review') and provides clear tools ('templates' and 'checklists') to ensure consistency and quality, which is a key part of managing a quality service.

Question 27: A senior civil servant is approached for informal advice by a junior colleague from another department. Providing this guidance is best characterized as:

An informal mentoring opportunity that supports cross-departmental development (Correct answer)
A conflict of interest that must be reported to a supervisor
An unauthorized use of government time that should be avoided
A boundary violation that should be redirected to formal HR channels only

Correct answer: An informal mentoring opportunity that supports cross-departmental development

Informal mentoring across departments builds organizational capacity and relationships without ethical concerns.

Question 28: A coworker frequently takes extended breaks, leaving others with extra work. How should you handle the situation?

Discuss your concerns with the coworker professionally first. (Correct answer)
Ignore the situation and do extra work yourself.
Complain about the coworker to other colleagues.
Report the coworker immediately to management.

Correct answer: Discuss your concerns with the coworker professionally first.

Discussing your concerns with the coworker professionally first is the most constructive initial step. This direct, yet respectful, approach allows the coworker to understand the impact of their actions on the team without immediate escalation. It provides an opportunity for resolution and improved team dynamics before involving management.

Question 29: When establishing metrics to measure the quality of a public-facing service, which of the following is the most important principle to follow?

Focusing exclusively on internal process efficiency metrics, such as cost per transaction.
Selecting metrics that are easy to measure, even if they don't fully capture the user experience.
Prioritizing metrics that compare the service favorably against other departments, regardless of relevance.
Using a balanced set of metrics that includes user satisfaction, accessibility, efficiency, and outcomes. (Correct answer)

Correct answer: Using a balanced set of metrics that includes user satisfaction, accessibility, efficiency, and outcomes.

A quality service must be measured from multiple perspectives. A balanced approach ensures that efficiency (value for money) is not pursued at the expense of user satisfaction, accessibility for diverse users, or the actual effectiveness (outcome) of the service.

Question 30: When working on a project with external stakeholders from the private sector, a civil servant's primary collaborative goal should be to:

Ensure the external partners deliver exactly what is in their contract, with no deviations.
Build a relationship based on shared understanding and trust to achieve the best possible outcome for the public. (Correct answer)
Learn about private sector methodologies to apply them within the Civil Service.
Assert the government's position clearly to ensure the project aligns strictly with departmental priorities.

Correct answer: Build a relationship based on shared understanding and trust to achieve the best possible outcome for the public.

The Civil Service behaviour 'Working Together' explicitly mentions forming effective partnerships with people both internally and externally. The goal of this is not just contractual compliance but building genuine partnerships based on trust and shared objectives to deliver superior results for citizens. While the other options are relevant, they are secondary to the core goal of achieving the best public outcome through collaboration.

Question 31: You are leading a project to implement a new IT system in your department. Midway through, a key stakeholder raises a significant concern about the system's compatibility with their team's existing software, which was not identified in the initial analysis. What is the most effective immediate action to take?

Immediately switch to an alternative IT system to mitigate any potential risk.
Inform the stakeholder that the analysis phase is complete and changes cannot be made at this stage.
Acknowledge the concern, pause the relevant part of the implementation, and investigate the stakeholder's claim thoroughly. (Correct answer)
Proceed with the implementation as planned to avoid project delays and address the compatibility issue later.

Correct answer: Acknowledge the concern, pause the relevant part of the implementation, and investigate the stakeholder's claim thoroughly.

This option demonstrates the core behaviours of 'Making Effective Decisions' by taking responsibility, listening to stakeholders, and analyzing new information. Pausing to investigate allows for an evidence-based decision about how to proceed, considering the risks and implications of the new information. Proceeding without investigation (A) is risky, dismissing the concern (C) ignores valuable input, and switching systems immediately (D) is a rash decision without proper analysis.

Question 32: A civil servant is on a panel to award a significant government grant. They realize that one of the applicant organizations is chaired by a close personal friend. Which of the following actions best demonstrates the principle of objectivity?

Asking the friend to withdraw their application to avoid a difficult situation.
Immediately declaring the potential conflict of interest to the panel chair and seeking guidance on whether to recuse themselves. (Correct answer)
Continuing on the panel but scoring their friend's application more harshly to avoid any perception of bias.
Saying nothing but making a private note of the connection in case it is ever questioned in the future.

Correct answer: Immediately declaring the potential conflict of interest to the panel chair and seeking guidance on whether to recuse themselves.

The value of 'Objectivity' requires basing decisions on rigorous analysis of the evidence, free from personal bias or conflict of interest. The most professional action is to transparently declare the potential conflict to allow it to be managed appropriately, which often involves recusing oneself from the decision-making process.

Question 33: A colleague urgently needs resources from your project. What is the best course of action?

Give all requested resources without assessing your project's needs
Assess the impact on your project and discuss a balanced solution with your manager (Correct answer)
Wait to see if the situation resolves itself
Refuse to share resources as your project is equally important

Correct answer: Assess the impact on your project and discuss a balanced solution with your manager

Assessing impact and consulting management enables a balanced solution that serves both projects effectively.

Question 34: You receive a gift from a client as a thank-you for your service. What is the appropriate response?

Only accept the gift if it is of minimal value.
Politely decline and explain that accepting gifts is against policy. (Correct answer)
Ask your supervisor for permission to keep the gift.
Accept the gift as a token of appreciation.

Correct answer: Politely decline and explain that accepting gifts is against policy.

The appropriate response is to politely decline the gift and explain that accepting gifts is against policy. Civil service employees often have strict rules against accepting gifts to prevent conflicts of interest, maintain impartiality, and uphold public trust. This action ensures ethical conduct and adherence to organizational guidelines.

Question 35: Your manager asks for a status update on a project that is behind schedule. What is the most effective response?

Report that everything is on track to avoid worrying your manager
Provide an honest assessment of the delay, the root cause, and your revised plan to recover (Correct answer)
Ask your manager why they need the update before giving any information
Send a detailed report of all work completed without addressing the schedule gap

Correct answer: Provide an honest assessment of the delay, the root cause, and your revised plan to recover

Honest, solution-focused status updates allow management to support you and make informed decisions.

Question 36: You receive conflicting instructions from two supervisors. The best course of action is to:

Clarify the conflict with both supervisors together or seek a hierarchy decision (Correct answer)
Choose the easiest instruction to follow
Ignore both until they agree
Follow whichever instruction came first

Correct answer: Clarify the conflict with both supervisors together or seek a hierarchy decision

Escalating the conflict directly resolves ambiguity and ensures you act with proper authorization.

Question 37: Your team is responsible for processing applications from the public. A new policy has reduced the resources available, meaning you can no longer process applications within the advertised 10-day target. What is the most effective immediate step to manage this situation?

Wait for complaints to come in before deciding on a course of action.
Immediately and transparently update the public-facing guidance with a new, realistic processing timeframe. (Correct answer)
Continue to work towards the 10-day target, accepting that the team's stress levels will be high.
Submit a business case to senior management requesting the return of the resources that were cut.

Correct answer: Immediately and transparently update the public-facing guidance with a new, realistic processing timeframe.

Managing a quality service includes managing customer expectations clearly and honestly. When service standards change, the most effective action is to communicate this proactively. This prevents user frustration, manages expectations, and maintains trust, even if the service level has been reduced.

Question 38: A new supervisor wants to build credibility with an experienced team. Which approach is most effective?

Assert authority immediately by restructuring all existing workflows
Avoid making any decisions until the team accepts them
Focus exclusively on metrics and ignore interpersonal dynamics
Listen to the team's concerns and acknowledge their expertise before making changes (Correct answer)

Correct answer: Listen to the team's concerns and acknowledge their expertise before making changes

Demonstrating respect for the team's experience builds trust and credibility more effectively than asserting authority alone.

Civil Service Judgement Test

The Civil Service Judgement Test (CSJT) is a situational judgement assessment used across UK government recruitment, evaluating candidates against Civil Service Success Profiles behaviours including decision-making, leadership, collaboration, and communication.

Questions

45 min

Time Limit

50%

To Pass

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These practice questions were written with AI tools. They are not real exam questions. Exam facts are checked against the official sources listed below. Not reviewed by a subject-matter expert. Editorial policy

Sources & references

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gov.uk — Test delivery, passing score, retake policy, score release, time limit, eligibility · verified Oct 2026