CSJT Delivering Results at Pace Questions and Answers

Question 1

You are managing a critical project with a fixed deadline.
An unforeseen technical issue arises that your team has not encountered before, threatening a significant delay.
What is the most effective initial action to demonstrate 'Delivering at Pace'?

Accepted Answer

Re-prioritise tasks to focus on the critical path, assemble a small expert group to rapidly investigate solutions, and timebox the investigation.

Answer

Conduct a detailed 'lessons learned' review to prevent the issue from happening on future projects.

Answer

Immediately escalate to your sponsor, explain the delay, and formally request a deadline extension.

Answer

Instruct the entire team to work overtime until a solution is found, regardless of the impact on other tasks.

Question 2

According to the UK Civil Service Behaviours framework, which statement best defines the essence of 'Delivering at Pace'?

Accepted Answer

Taking responsibility for delivering timely and quality results with focus and drive.

Answer

Building collaborative relationships across teams to ensure all stakeholders are in agreement before proceeding.

Answer

Seeking out innovative new processes and technologies to fundamentally change how work is done.

Answer

Using comprehensive data and evidence to ensure every decision is optimal and risk-free.

Question 3

You have two high-priority tasks with competing deadlines. Task A is for your direct line manager and is due tomorrow. Task B is for a senior stakeholder in another department and is also due tomorrow. You realize you cannot complete both to the required standard in the time available. Which action is most appropriate?

Accepted Answer

Promptly inform both your line manager and the senior stakeholder of the conflict, clearly explaining the situation and asking for their help in prioritising the work.

Answer

Complete the task for your line manager first and then inform the other stakeholder that their task will be late.

Answer

Attempt to complete both tasks simultaneously, accepting that the quality of both may be slightly lower than usual.

Answer

Delegate one of the tasks to a junior colleague who has no experience with the work, hoping they can manage.

Question 4

Which of the following actions is LEAST aligned with the principles of 'Delivering at Pace'?

Accepted Answer

Waiting until every piece of information is available and all uncertainties are resolved before starting a task.

Answer

Regularly monitoring team progress against milestones and making adjustments as needed.

Answer

Breaking down a large objective into smaller, more manageable work packages.

Answer

Identifying potential risks to the timeline early and putting mitigation plans in place.

Question 5

A key dependency for your project is a report from another team, which has just been delayed by a week. This will directly impact your ability to meet a critical milestone. What is the most effective immediate step to mitigate this issue?

Accepted Answer

Immediately contact the other team's manager to understand the reason for the delay, explore if a draft or partial data can be provided sooner, and see if you can offer any support.

Answer

Document the delay in your project log, noting that the milestone will be missed due to an external factor.

Answer

Use last year's data as a substitute to keep the project moving, planning to rework it when the new report arrives.

Answer

Inform your stakeholders that the milestone is now at risk and that there is nothing you can do until the other team delivers.

Question 6

A civil servant who effectively demonstrates 'Delivering at Pace' would most likely be observed doing which of the following?

Accepted Answer

Showing a positive attitude and resilience when faced with setbacks, and keeping the team focused on priorities.

Answer

Creating a highly detailed project plan and refusing to deviate from it, even when circumstances change.

Answer

Focusing exclusively on their own tasks and directing colleagues' queries to their line manager.

Answer

Consistently prioritising urgent, low-impact tasks over important, long-term objectives to show they are busy.

You are managing a critical project with a fixed deadline.An unforeseen technical issue arises that your team has not encountered before, threatening a significant delay.What is the most effective initial action to demonstrate 'Delivering at Pace'?

You are managing a critical project with a fixed deadline.
An unforeseen technical issue arises that your team has not encountered before, threatening a significant delay.
What is the most effective initial action to demonstrate 'Delivering at Pace'?