CSA Users, Groups, and Roles 3

Question 1

Which role allows a user to manage other users' records without full admin access?

Accepted Answer

user_admin

Answer

The user_admin role grants the ability to create, edit, and manage user records without requiring full admin access.

Question 2

How can an administrator prevent a specific role from being elevated via 'sudo' in High Security mode?

Accepted Answer

Set 'Grantable' to false on the role

Answer

Setting the 'Grantable' field to false on a role prevents it from being granted through elevation or sudo.

Question 3

What is the purpose of the 'sys_user_has_role' table?

Accepted Answer

It stores the many-to-many relationship between users and roles

Answer

The sys_user_has_role table is a junction table that records which roles are directly assigned to which users.

Question 4

A group in ServiceNow can have which of the following types of membership?

Accepted Answer

Direct users and nested groups

Answer

ServiceNow groups support both direct user assignments and nested groups as members.

Question 5

Which system property controls the maximum number of roles a single user can hold?

Accepted Answer

There is no such system property

Answer

ServiceNow does not have a built-in system property that limits the number of roles a single user can hold.

(CSA) ServiceNow System Administrator Certification Practice Test