CSA Intro to Development & Implementation 2

Question 1

Which ServiceNow development environment is used to write and test server-side JavaScript?

Accepted Answer

Background Scripts

Answer

Background Scripts allow administrators to run server-side JavaScript directly in the browser for testing purposes.

Question 2

What is the primary purpose of Update Sets in ServiceNow?

Accepted Answer

Capture and migrate configuration changes between instances

Answer

Update Sets capture configuration changes made on one instance so they can be moved to another instance, such as from dev to production.

Question 3

In ServiceNow, what does a Business Rule run on?

Accepted Answer

The ServiceNow server against database operations

Answer

Business Rules are server-side scripts that execute automatically when a record is displayed, inserted, updated, or deleted in a database table.

Question 4

Which of the following is NOT a valid Business Rule timing option?

Accepted Answer

Scheduled

Answer

Valid Business Rule timings are Before, After, Async, and Display; 'Scheduled' is not a timing option for Business Rules.

Question 5

What is the role of a Client Script in ServiceNow?

Accepted Answer

Runs in the user's browser to enhance form behavior

Answer

Client Scripts execute in the user's web browser and are used to manipulate form fields, validate input, and improve the user experience.

(CSA) ServiceNow System Administrator Certification Practice Test