CSA Collaboration & Database Administration 2

Question 1

Which ServiceNow feature allows users to share a filtered list view with colleagues via a URL?

Accepted Answer

Permalink

Answer

Bookmarks

Answer

Saved Filters

Answer

Filter Breadcrumbs

Question 2

In ServiceNow, what is the purpose of the 'Connect' sidebar?

Accepted Answer

Real-time team chat and collaboration within records

Answer

Managing database indexes

Answer

Scheduling maintenance windows

Answer

Creating workflow approvals

Question 3

What database operation does the 'db_object.db_count' script include utility perform?

Accepted Answer

Counts rows in a specified table

Answer

Returns the size of a database object in bytes

Answer

Lists all columns in a table

Answer

Checks foreign key integrity

Question 4

Which table stores all user-to-user and user-to-group Connect chat messages in ServiceNow?

Accepted Answer

connect_message

Answer

sys_email

Answer

chat_message

Answer

sys_journal

Question 5

When a ServiceNow administrator adds a new column to a table using Studio, what happens to existing records?

Accepted Answer

Existing records retain NULL for the new field until updated

Answer

Existing records are deleted and must be re-imported

Answer

The table is locked until a migration script runs

Answer

ServiceNow automatically populates the new field from audit history

Question 6

Which role is required to create and manage database views in ServiceNow?

Accepted Answer

admin

Answer

itil

Answer

report_admin

Answer

db_view_creator

Question 7

What is the maximum number of characters allowed in a ServiceNow 'String' field by default?

Accepted Answer

255

Answer

40

Answer

100

Answer

4000