CSA Application Design & Development

Question 1

Which Pega rule type defines the stages, processes, and steps that make up a case's life cycle?

Accepted Answer

Case type

Answer

The case type rule stores the case life cycle configured in Case Designer, including stages, processes, and steps.

Question 2

A loan case must handle a 'Fraud Suspected' path that falls outside the normal happy path. Which stage type should model this?

Accepted Answer

Alternate stage

Answer

Alternate stages model exceptions and deviations from the primary path of a case.

Question 3

Which Case Designer step type creates an assignment where a user enters data in a form?

Accepted Answer

Collect information

Answer

A Collect information step creates an assignment that presents a form for user input.

Question 4

Which flow shape runs multiple subprocesses in parallel and waits for all or some of them to finish before the parent flow continues?

Accepted Answer

Split Join

Answer

Split Join starts subprocesses in parallel and rejoins the parent flow based on the configured join condition.

Question 5

In a Pega service-level agreement, which interval begins once the deadline has elapsed?

Accepted Answer

Passed deadline

Answer

The passed deadline interval runs after the deadline expires and can repeat escalation actions.

CSA - Certified System Architect Practice Test