CSA Application Design & Development — Questions and Answers

Question 1: Which Pega rule type defines the stages, processes, and steps that make up a case's life cycle?

Flow action
Case type (Correct answer)
Section
Data transform

Correct answer: Case type

The case type rule stores the case life cycle configured in Case Designer, including stages, processes, and steps.

Question 2: A loan case must handle a 'Fraud Suspected' path that falls outside the normal happy path. Which stage type should model this?

Primary stage
Resolution stage
Alternate stage (Correct answer)
Optional stage

Correct answer: Alternate stage

Alternate stages model exceptions and deviations from the primary path of a case.

Question 3: Which Case Designer step type creates an assignment where a user enters data in a form?

Collect information (Correct answer)
Send email
Create case
Automation

Correct answer: Collect information

A Collect information step creates an assignment that presents a form for user input.

Question 4: Which flow shape runs multiple subprocesses in parallel and waits for all or some of them to finish before the parent flow continues?

Split For Each
Spinoff
Decision
Split Join (Correct answer)

Correct answer: Split Join

Split Join starts subprocesses in parallel and rejoins the parent flow based on the configured join condition.

Question 5: In a Pega service-level agreement, which interval begins once the deadline has elapsed?

Goal
Passed deadline (Correct answer)
Urgency
Escalation start

Correct answer: Passed deadline

The passed deadline interval runs after the deadline expires and can repeat escalation actions.

Question 6: Users need to update a customer address at any point during a case, regardless of stage. How should this be configured?

As a stage-only optional action
As a step in every stage
As a case-wide optional action (Correct answer)
As an alternate stage

Correct answer: As a case-wide optional action

Case-wide optional actions are available to users throughout the entire case life cycle.

Question 7: How can a process within a stage be skipped automatically when a condition is not met?

Add a start condition (When rule) to the process (Correct answer)
Delete the process from the stage
Mark the stage as alternate
Set the stage to resolve the case

Correct answer: Add a start condition (When rule) to the process

Configuring a start condition on a process lets Pega skip it when the condition evaluates to false.

Question 8: Which field type links a case to an existing instance of a data object, such as a Customer record?

Text (single line)
Field group
Picklist
Data reference (Correct answer)

Correct answer: Data reference

A data reference field points to records of a data object that has its own system of record.

Question 9: Which property mode stores an ordered list of embedded pages of the same class?

Page
Page List (Correct answer)
Value List
Page Group

Correct answer: Page List

A Page List property holds an ordered, numerically indexed list of embedded pages.

Question 10: Which data transform does Pega typically invoke to set default property values when a new case is created?

pyDefault (Correct answer)
pySetFieldDefaults
pyLoad
pyInitialize

Correct answer: pyDefault

The pyDefault data transform initializes property values when a case instance is created.

Question 11: An order total must recalculate automatically whenever item quantity or price changes. Which rule type is best?

Data transform
Activity
Declare expression (Correct answer)
When rule

Correct answer: Declare expression

Declare expressions use forward chaining to recompute a property whenever its source properties change.

Question 12: A data page should be loaded once and shared by all users on the same server. Which scope should it use?

Thread
Requestor
Node (Correct answer)
Session

Correct answer: Node

Node-scoped data pages are shared across all requestors on a node.

Question 13: Which data page refresh strategy reloads data only when the cached copy exceeds a specified age?

Reload once per interaction
Do not reload when
Reload if older than (Correct answer)
Always reload

Correct answer: Reload if older than

Reload if older than refreshes the data page when the cached data is older than the configured time interval.

Question 14: Which rule type, referenced on a flow action, checks that a date of birth is in the past before the form is submitted?

Validate (Correct answer)
Edit Input
Declare Constraint
Map Value

Correct answer: Validate

Validate rules evaluate conditions against submitted values and display errors when they fail.

Question 15: Which rule availability setting halts rule resolution and causes an error if that rule is selected?

Withdrawn
Final
Blocked (Correct answer)
Not available

Correct answer: Blocked

A Blocked rule stops rule resolution entirely, so no lower-ranked candidate is used.

Question 16: Which inheritance type is set explicitly in the class rule's 'Parent class to inherit from' field?

Pattern inheritance
Directed inheritance (Correct answer)
Ruleset inheritance
Multiple inheritance

Correct answer: Directed inheritance

Directed inheritance is defined explicitly in the class rule, while pattern inheritance follows the class name prefix.

Question 17: In ruleset version 01-02-05, what does '02' represent?

Major version
Patch version
Build number
Minor version (Correct answer)

Correct answer: Minor version

Ruleset versions use the major-minor-patch format, so the middle number is the minor version.

Question 18: Which Pega feature lets several development teams work on the same application in parallel and merge changes later?

Branches (Correct answer)
Circumstancing
Rule delegation
Production rulesets

Correct answer: Branches

Branch rulesets isolate each team's changes until they are merged into the base ruleset.

Question 19: Gold-tier customers need a different discount calculation than other customers. Which approach specializes the rule by property value?

Create a new class
Circumstance the rule (Correct answer)
Withdraw the original rule
Use a node-scoped data page

Correct answer: Circumstance the rule

Circumstancing creates a variant of a rule that is chosen when a property matches a specified value.

Question 20: Which class layer holds assets that should be reused across all applications in the enterprise, such as shared data classes?

Framework layer
Implementation layer
Division layer
Organization layer (Correct answer)

Correct answer: Organization layer

The organization layer contains enterprise-wide assets reusable by every application in the organization.

Question 21: When a developer checks out a rule, where is the editable copy stored?

The developer's personal ruleset (Correct answer)
A branch ruleset
The application's base ruleset
A production ruleset

Correct answer: The developer's personal ruleset

Checked-out rules are copied to the developer's personal ruleset so changes don't affect others until check-in.

CSA Application Design & Development

Which Pega rule type defines the stages, processes, and steps that make up a case's life cycle?

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