CSA CSA Business Process Automation

Question 1

In Pega, what is the primary purpose of a flow rule?

Accepted Answer

To define the sequence of steps and decisions in a business process

Answer

To store application data in the database

Answer

To configure user interface layouts

Answer

To generate automated test scripts

Question 2

Which shape in a Pega flow diagram represents a conditional branch based on a property value?

Accepted Answer

Decision shape

Answer

Assignment shape

Answer

Spin-off shape

Answer

Wait shape

Question 3

What does SLA stand for in the context of Pega case management?

Accepted Answer

Service Level Agreement

Answer

System Logic Architecture

Answer

Standard Lifecycle Action

Answer

Structured Link Assignment

Question 4

Which Pega feature enables a case to progress through steps automatically without requiring human input?

Accepted Answer

Straight-through processing

Answer

Cascading approval

Answer

Parallel branch

Answer

Spin-off flow

Question 5

In a Pega flow, what is the role of a router shape?

Accepted Answer

To direct an assignment to the correct work queue or operator based on rules

Answer

To create a sub-case for parallel work

Answer

To pause a flow until an external event occurs

Answer

To send an automated email notification

Question 6

Which Pega construct defines when a case automatically advances to the next stage without manual action?

Accepted Answer

Entry criteria on a stage transition

Answer

A data transform rule

Answer

An activity called on open

Answer

A correspondence rule