The Certified Cruise Counsellor (CCC) designation is for travel advisors who are active CLIA Individual Agent Members and want to show their cruise sales knowledge. This page gives you free practice sets on cruise industry basics, destinations, ships, pricing, policies, risk and shore excursions. It also has worked examples, a study plan and answers to common questions.
Numbers in brackets link to the official sources listed under Sources & last verified. Dates that have passed are removed automatically.
| Item | Detail | Source · Verified |
|---|---|---|
| Exam fee | $79 for CLIA members[1] | Cruise Lines International Association · Oct 29, 2026 |
| Renewal | Annual renewal of CLIA Individual Agent Membership[2] | Cruise Lines International Association · Oct 29, 2026 |
| Delivery | Live or online course quizzes[2] | Cruise Lines International Association · Oct 29, 2026 |
| Eligibility | Active CLIA Individual Agent Member (IAM)[2] | Cruise Lines International Association · Oct 29, 2026 |
| Testing window | 18 months from enrollment[2] | Cruise Lines International Association · Oct 29, 2026 |
According to Cruise Lines International Association, “Enrollee must be an active CLIA Individual Agent Member (IAM) and maintain active membership during the certification completion period.”[2]
The CCC is a certification from Cruise Lines International Association (CLIA) for travel agents who sell cruises. It is not a single sitting at a test centre. CLIA requires candidates to complete and pass the quiz for each required course, live or online. Check the official CLIA page for the current list of courses and the logbook instructions.
Eligibility is tied to membership. The enrollee must be an active CLIA Individual Agent Member (IAM) and keep that membership active during the certification completion period. The application fee for CLIA members is $79.
Candidates have 18 months from the date of enrollment to complete the certification requirements and submit documentation per the logbook instructions. Plan your course quizzes around that deadline.
The designation does not last on its own. Once a CLIA IAM graduates with the CCC designation, the graduate must renew CLIA Individual Agent Membership to maintain the certification. That means membership renewal is an annual task you carry after you finish.
We have not verified quiz formats, passing scores, retake rules or question counts, so this page does not state them. Confirm those details with CLIA before you enroll. Our practice questions are written by us with AI tools and are not real exam questions. Use them to check your understanding, not to predict what you will see.
Prepare for the CCC - Certified Cruise Counselor exam with our free practice test modules. Each quiz covers key topics to help you pass on your first try.
These are practice questions written for this site, not questions from the real exam. Each explanation shows why the right answer is right and why the others are wrong.
Question: What is typically included in a standard cruise fare?
Answer: C. Accommodations, meals, and basic entertainment
Explanation:
The correct answer is C. A standard fare normally covers your cabin, meals in the main dining areas and basic onboard entertainment.
A is wrong because alcoholic drinks are usually sold separately unless the guest buys a drink package. B is wrong because shore excursions and specialty restaurants are typically extra-cost items. D is wrong because gratuities and Wi-Fi are commonly charged on top of the fare, although some promotions bundle them in.
The rule to remember: the base fare pays for the room, the main meals and the included shows. Anything that adds a choice or an upgrade is usually an add-on. When a client compares prices, always ask what is included before you compare the totals.
Question: Which Norwegian fjord region is most commonly included in Scandinavian cruise itineraries?
Answer: A. Geirangerfjord
Explanation:
The correct answer is A, Geirangerfjord. It is a UNESCO World Heritage Site and the best-known fjord on Norwegian cruise itineraries, so ships call there often.
B is wrong because Oslofjord leads to the capital and is more of a city arrival than a scenic fjord stop. C is wrong because Trondheim Fjord is a real fjord, but it is not the one most itineraries feature. D is wrong because Altafjord lies far to the north and is more tied to northern lights and Arctic-style trips than to standard Scandinavian routes.
The rule to remember: link each major cruise region with its signature port or landmark. When a client asks for classic Norwegian scenery, point to the fjord that appears on most sailings, then check the specific itinerary.
Question: When a cruise ship is unable to dock at a pier and passengers must travel to shore by small boat, this process is called:
Answer: A. Tendering
Explanation:
The correct answer is A, tendering. When a ship cannot dock at a pier, it anchors offshore and smaller boats, called tenders, carry passengers to land.
B is wrong because a gangway transfer is walking from the ship to the pier when the ship is docked. C is wrong because a port shuttle is a bus or van that moves guests around on land, often from the pier to a town. D is wrong because Zodiac boarding refers to small inflatable boats, which are used on expedition-style trips, not as the standard term for ferrying passengers from an anchored ship.
The rule to remember: docked means a gangway, anchored means tenders. Tell clients that tender ports can mean waiting, weather changes and limited mobility access.
Start with the official CLIA CCC page. Write down the current course list, the logbook instructions and your enrollment date, then work backward from the deadline so each course quiz has a slot on your calendar.
Next, take a short diagnostic: try a few questions from each of our practice sets without notes. Note which topics feel slow or uncertain. Our sets cover industry fundamentals, destinations and itineraries, lines and ships, pricing and packages, policies and safety, sales and service, risk management, and shore excursions and port operations.
Spend most of your time on the weakest sets. After each session, read every explanation, including those for questions you got right, and write down the general rule in your own words. Keep a running list of terms that confuse you, such as tendering or what a fare includes.
Before you sit each official course quiz, review the matching course material first, then use our sets to test recall. Finish a set, wait a day, then retake only the questions you missed.
Remember that our questions are original and AI-assisted, not real exam items. If an explanation here conflicts with CLIA course material, follow CLIA.
The enrollee must be an active CLIA Individual Agent Member (IAM) and keep that membership active during the certification completion period. If your membership lapses, you may not be able to finish, so check your status with CLIA before you enroll.
CLIA lists the application fee as $79 for members. Fees can change, so confirm the current amount on the official CLIA application page before you pay. This page does not cover other costs such as membership dues.
Candidates have 18 months from the date of enrollment to complete the requirements and submit documentation per the logbook instructions. Note your enrollment date and plan your course quizzes so you finish well before that deadline.
Not according to CLIA. Candidates must complete and pass the quiz for each required course, live or online. Check the official CLIA page for the current course list and for details on how each quiz is delivered and scored.
You keep the certification by renewing your CLIA Individual Agent Membership. CLIA states that once an IAM graduates with the CCC designation, the graduate must renew membership to maintain the certification. Renewal is annual.
No. We write them with AI tools to help you practise topics related to cruise sales. They are not copied from CLIA quizzes and do not predict your quiz content. Use them for review and rely on CLIA course materials for official answers.
How we verify: editorial & fact-checking policy. Report an error: contact us.