CPS Office Management & Administration 2

Question 1

A records retention schedule primarily specifies which of the following?

Accepted Answer

How long each record type is kept and when it is destroyed or archived

Answer

A retention schedule sets how long each category of records is kept and how it is disposed of.

Question 2

Which filing method arranges records by number and requires a cross-reference index to locate files by name?

Accepted Answer

Numeric

Answer

Numeric filing is indirect, so an alphabetic index is needed to find a file's number.

Question 3

An office manager compares the cost of a new copier lease against the productivity it will produce. This is an example of:

Accepted Answer

Cost-benefit analysis

Answer

Cost-benefit analysis weighs expected costs against expected gains before a decision.

Question 4

Under a zero-based budget, each department must:

Accepted Answer

Justify every expense from scratch each period

Answer

Zero-based budgeting starts at zero and requires justification for all expenditures.

Question 5

Which document is issued by a buyer to a vendor to authorize a purchase at agreed terms?

Accepted Answer

Purchase order

Answer

A purchase order is the buyer's formal authorization to the vendor.

CPS - Certified Professional Secretary Practice Test