CPHRM CPHRM Healthcare Operations Risk 3

Question 1

Which operational area presents the highest risk of workplace violence in US hospitals according to OSHA data?

Accepted Answer

Emergency departments and psychiatric units

Answer

OSHA consistently identifies emergency departments and psychiatric units as the highest-risk areas for workplace violence in healthcare settings.

Question 2

A healthcare risk manager wants to reduce slip-and-fall incidents among inpatients. Which intervention has the strongest evidence base?

Accepted Answer

Implementing a standardized fall risk assessment and prevention protocol

Answer

Standardized fall risk assessments combined with individualized prevention protocols are the most evidence-based approach to reducing inpatient falls.

Question 3

Which of the following best describes the purpose of credentialing and privileging in reducing operational risk?

Accepted Answer

To verify that providers have the competence to perform specific procedures safely

Answer

Credentialing and privileging verify provider qualifications and competency, directly reducing the risk of harm from unqualified practitioners.

Question 4

A hospital's risk manager is reviewing operational risks related to patient throughput. Prolonged emergency department boarding primarily increases the risk of:

Accepted Answer

Adverse clinical outcomes from delayed assessment and treatment

Answer

ED boarding delays timely assessment, monitoring, and intervention, increasing the risk of patient deterioration and adverse outcomes.

Question 5

Which operational risk is most directly associated with the use of temporary or agency nursing staff?

Accepted Answer

Unfamiliarity with facility protocols leading to higher error rates

Answer

Agency staff may be unfamiliar with facility-specific protocols, equipment, and workflows, increasing the risk of errors compared to permanent staff.

CPHRM Exam Practice Test

CPHRM Exam Practice Test

CPHRM CPHRM Healthcare Operations Risk 3