CPHRM CPHRM Healthcare Operations Risk

Question 1

Which of the following operational risks poses the greatest immediate threat to patient safety during a healthcare facility power outage?

Accepted Answer

Failure of life-sustaining medical equipment

Answer

Delayed billing processes

Answer

Cancellation of elective procedures

Answer

Reduced cafeteria hours

Question 2

A hospital's risk manager is evaluating vendor contracts for operational risk. Which clause is most critical to include?

Accepted Answer

A Business Associate Agreement (BAA) for HIPAA compliance

Answer

A marketing collaboration clause

Answer

A clause specifying the vendor's social media policy

Answer

A clause requiring the vendor to attend board meetings

Question 3

Which of the following is the primary goal of a Business Continuity Plan (BCP) in a healthcare organization?

Accepted Answer

To maintain essential functions during and after a disruptive event

Answer

To prevent all adverse events from occurring

Answer

To eliminate the need for cyber liability insurance

Answer

To document the root cause of past incidents

Question 4

What is the primary operational risk associated with high nurse-to-patient ratios in a hospital unit?

Accepted Answer

Higher likelihood of medication errors and adverse patient events

Answer

Increased supply costs

Answer

Reduced employee satisfaction scores

Answer

Decreased bed occupancy rates

Question 5

A risk manager notices a pattern of equipment-related incidents in the radiology department. The BEST first step is to:

Accepted Answer

Conduct a root cause analysis to identify the underlying cause

Answer

Immediately decommission all radiology equipment

Answer

Transfer all radiology staff to other departments

Answer

Report the incidents to the state health department before investigating

Question 6

Under the Safe Medical Devices Act, hospitals are required to report device-related serious injuries or deaths to:

Accepted Answer

The FDA and the device manufacturer

Answer

The hospital's marketing department

Answer

The state medical board only

Answer

The Joint Commission only