CPHRM CPHRM Healthcare Operations Risk 2

Question 1

Which operational risk management tool helps healthcare organizations proactively identify failure points in a process before harm occurs?

Accepted Answer

Failure Mode and Effects Analysis (FMEA)

Answer

FMEA is a proactive method that systematically examines a process to identify where and how it might fail and the effects of those failures.

Question 2

A hospital experiences a ransomware attack that encrypts patient records. This event is primarily categorized as which type of operational risk?

Accepted Answer

Cybersecurity / information technology risk

Answer

Ransomware attacks targeting patient records are a cybersecurity operational risk that can disrupt care delivery and compromise protected health information.

Question 3

Which of the following is the most effective control to reduce medication administration errors at the point of care?

Accepted Answer

Implementing barcode medication administration (BCMA) systems

Answer

BCMA systems verify patient identity, medication, dose, and timing at the bedside, significantly reducing the 'five rights' errors in medication administration.

Question 4

A healthcare organization's risk manager is assessing supply chain disruption risk. Which mitigation strategy is most appropriate?

Accepted Answer

Maintaining strategic inventory reserves and identifying backup suppliers

Answer

Maintaining strategic reserves and dual/backup suppliers reduces vulnerability to supply chain disruptions that could impair patient care.

Question 5

Which document formally assigns responsibility for managing a specific operational risk to a department or individual?

Accepted Answer

A risk ownership matrix or accountability assignment

Answer

A risk ownership matrix clearly assigns accountability for monitoring, mitigating, and reporting each identified operational risk to a responsible party.

CPHRM Exam Practice Test

CPHRM Exam Practice Test

CPHRM CPHRM Healthcare Operations Risk 2