CPHQ Risk Management and Patient Advocacy 1

Question 1

What is the primary goal of clinical risk management in a healthcare organization?

Accepted Answer

Identify, assess, and mitigate risks to patients, staff, and the organization

Answer

Clinical risk management aims to identify, assess, and mitigate risks to protect patients, staff, and the organization from harm and liability.

Question 2

Which tool is most commonly used in healthcare to proactively identify potential failure points before an adverse event occurs?

Accepted Answer

Failure Mode and Effects Analysis (FMEA)

Answer

FMEA is a proactive tool used to identify potential failure modes in a process before they result in patient harm.

Question 3

A patient advocate's primary responsibility in a hospital setting is to:

Accepted Answer

Ensure patients understand their rights and facilitate access to care

Answer

Patient advocates ensure patients are informed of their rights and help facilitate access to appropriate care and services.

Question 4

Under the CMS Conditions of Participation, hospitals must inform patients of their rights:

Accepted Answer

Prior to or at the time of admission

Answer

CMS requires hospitals to notify patients of their rights prior to or at the time of admission to ensure informed participation in care.

Question 5

Which of the following best describes a 'near miss' in healthcare risk management?

Accepted Answer

An unsafe condition that did not reach the patient

Answer

A near miss is an unsafe condition or event that had the potential to cause harm but did not reach the patient.

CPHQ - Certified Professional in Healthcare Quality Practice Test