CPHIMS CPHIMS Leadership and Strategic Planning 3

Question 1

Which change management model emphasizes creating urgency and building a guiding coalition as early steps?

Accepted Answer

Kotter's 8-Step Model

Answer

Kotter's 8-Step Model begins with establishing urgency and forming a guiding coalition before moving to vision creation and communication.

Question 2

A health IT strategic plan identifies a capability gap between current state and desired future state. What process formally documents this gap?

Accepted Answer

Gap analysis

Answer

Gap analysis compares current capabilities against desired future state to identify what must be addressed in the strategic plan.

Question 3

When communicating IT strategy to clinical staff, which approach is MOST effective?

Accepted Answer

Translate technical goals into patient care impact

Answer

Clinical staff engage most effectively when IT initiatives are framed around patient care outcomes rather than technology specifications.

Question 4

Which metric BEST measures the strategic value of a telehealth platform implementation?

Accepted Answer

Patient access improvement and revenue per virtual visit

Answer

Patient access improvement and revenue per virtual visit directly tie the technology investment to clinical and financial strategic outcomes.

Question 5

A healthcare organization is merging with a regional health system. What is the PRIMARY IT leadership priority during the integration planning phase?

Accepted Answer

Assessing interoperability of existing systems

Answer

Interoperability assessment determines how existing systems can communicate and identifies integration risks before any migration or decommissioning occurs.

CPHIMS Exam Practice Test

CPHIMS Exam Practice Test

CPHIMS CPHIMS Leadership and Strategic Planning 3