CPHIMS IT Governance and Management Questions and Answers

Question 1

A health system's board of directors has established a five-year strategic goal to become a national leader in patient-centric telehealth services.
What is the MOST critical first step for the IT governance body to ensure alignment with this goal?

Accepted Answer

Develop an IT strategic plan that explicitly maps technology initiatives and resource allocation to the telehealth goal.

Answer

Immediately purchase the highest-rated telehealth platform available on the market to gain a first-mover advantage.

Answer

Hire additional help desk staff to prepare for the increased volume of user support tickets related to new services.

Answer

Conduct a comprehensive security audit of all existing network infrastructure to identify vulnerabilities.

Question 2

Which ITIL (Information Technology Infrastructure Library) process is primarily concerned with restoring normal service operation as quickly as possible following an unplanned interruption and minimizing the adverse impact on business operations?

Accepted Answer

Incident Management

Answer

Change Management

Answer

Problem Management

Answer

Service Level Management

Question 3

During a risk assessment, a hospital's IT department identifies that its primary on-premise data center is located in a region prone to seismic activity. The risk is deemed to have a high potential impact. The organization establishes a contract with a cloud provider for Disaster-Recovery-as-a-Service (DRaaS). This action is an example of which risk response strategy?

Accepted Answer

Risk Mitigation

Answer

Risk Acceptance

Answer

Risk Avoidance

Answer

Risk Transference

Question 4

An IT steering committee is evaluating several proposed projects, including a CPOE upgrade, a new patient portal, and a data warehouse for analytics. Which of the following criteria is MOST important for prioritizing these projects within the IT portfolio?

Accepted Answer

Alignment with the organization's strategic objectives and potential business value.

Answer

The technical complexity and difficulty of each project.

Answer

The estimated cost and budget requirements of each project in isolation.

Answer

The personal preference and influence of the Chief Information Officer (CIO).

Question 5

A Chief Information Officer (CIO) wants to present a holistic view of the IT department's performance to the executive board, moving beyond purely technical metrics like server uptime. They want to demonstrate how IT contributes to clinical quality, financial performance, and user satisfaction. Which framework would be most suitable for this purpose?

Accepted Answer

The Balanced Scorecard

Answer

The System Development Life Cycle (SDLC)

Answer

The ITIL Framework

Answer

The HIPAA Security Rule

Question 6

What is the primary function of an IT Steering Committee within a healthcare organization's governance structure?

Accepted Answer

To ensure IT strategy aligns with business strategy and to approve major IT investments and priorities.

Answer

To perform detailed security penetration testing on the network.

Answer

To provide daily, hands-on technical support to end-users across the organization.

Answer

To write and debug the code for new software applications and system interfaces.

A health system's board of directors has established a five-year strategic goal to become a national leader in patient-centric telehealth services.What is the MOST critical first step for the IT governance body to ensure alignment with this goal?

A health system's board of directors has established a five-year strategic goal to become a national leader in patient-centric telehealth services.
What is the MOST critical first step for the IT governance body to ensure alignment with this goal?