CPC Project Leadership & Team Management 1

Question 1

Which leadership style is most appropriate when team members are highly skilled and motivated?

Accepted Answer

Delegating

Answer

Delegating empowers competent, motivated team members with autonomy, maximizing their effectiveness without micromanagement.

Question 2

Maslow's Hierarchy of Needs suggests that project managers should FIRST address:

Accepted Answer

Basic physiological and safety needs before higher-level motivators

Answer

Maslow's model shows that lower-level needs (safety, basic needs) must be satisfied before higher-level motivators take effect.

Question 3

A project coordinator discovers two team members are in open conflict. The BEST first action is to:

Accepted Answer

Meet with both parties together to facilitate a direct resolution

Answer

Direct confrontation (collaborative problem solving) is the most effective conflict resolution approach in project management.

Question 4

Tuckman's model describes the stages of team development in what order?

Accepted Answer

Forming, Storming, Norming, Performing, Adjourning

Answer

Tuckman's model charts how teams evolve from initial orientation through conflict, cohesion, peak performance, and dissolution.

Question 5

A Responsibility Assignment Matrix (RAM) such as a RACI chart is used to:

Accepted Answer

Clarify roles and responsibilities for each task among team members

Answer

A RACI matrix maps each task to team members as Responsible, Accountable, Consulted, or Informed, preventing role confusion.

CPC - Certified Project Coordinator Practice Test