CPACC Procurement and Accessibility 3

Question 1

What should accessibility SLAs include in a procurement contract?

Accepted Answer

Specific conformance targets, issue response timelines, remediation timelines, testing requirements, reporting obligations, and consequences for non-compliance

Answer

SLAs are not necessary for accessibility

Answer

Only a general statement about trying to be accessible

Answer

Only the initial conformance level at purchase

Question 2

How does accessible procurement benefit the broader market?

Accepted Answer

Large-scale procurement creates market demand that incentivizes all vendors to improve accessibility

Answer

It has no effect beyond the purchasing organization

Answer

It only benefits the winning vendor

Answer

It increases costs and decreases quality

Question 3

What is the 'undue burden' exception in Section 508 and when does it apply?

Accepted Answer

It permits not complying when it would impose significant difficulty or expense, but requires documentation and alternative access

Answer

It allows any organization to skip accessibility if costs seem high

Answer

It exempts purchases under $50,000

Answer

It applies whenever a vendor says they cannot be accessible

Question 4

What is 'equivalent facilitation' in accessible procurement?

Accepted Answer

An alternative approach achieving the same accessibility outcome through different technical means

Answer

Providing equal pay to accessibility consultants

Answer

Purchasing two products for backup

Answer

Translating procurement documents into accessible formats

Question 5

How should organizations handle accessibility when procuring cloud-based (SaaS) products?

Accepted Answer

Evaluate current accessibility, require ongoing WCAG conformance through updates, establish remediation SLAs, and maintain independent testing rights

Answer

Cloud products are inherently accessible

Answer

Accessibility is the vendor's problem only

Answer

Only evaluate on-premises products

Question 6

What is the role of user acceptance testing with assistive technology in procurement?

Accepted Answer

Testing products with actual assistive technologies before purchase ensures real-world accessibility beyond what VPATs and automated tests reveal

Answer

UAT with AT is not part of procurement

Answer

UAT only involves standard keyboards and mice

Answer

UAT should only happen after full deployment