Communication Skills Regulatory Frameworks & Compliance 5

Question 1

Under the Telephone Consumer Protection Act (TCPA), which action requires prior express written consent before a business can proceed?

Accepted Answer

Sending automated marketing text messages to a consumer's cell phone

Answer

The TCPA requires prior express written consent before sending autodialed or prerecorded marketing messages to consumers' cell phones.

Question 2

A company's internal investigation finds that an employee has been sending harassing emails to a coworker. Under workplace anti-harassment law, which response by the employer would be legally appropriate?

Accepted Answer

Taking prompt corrective action to stop the harassment and prevent recurrence

Answer

Employers must take prompt and effective remedial action against workplace harassment to avoid liability, including disciplining the harasser and implementing preventive measures.

Question 3

Which element distinguishes a legally protected trade secret from general business information under the Defend Trade Secrets Act (DTSA)?

Accepted Answer

The owner must take reasonable measures to keep the information secret

Answer

Under the DTSA, trade secret protection requires that the information derives economic value from secrecy and that the owner takes reasonable steps to maintain that secrecy.

Question 4

A healthcare provider uses a patient's name and photo in a marketing brochure without their consent. Under HIPAA, this communication violates which category of protected health information use?

Accepted Answer

Marketing uses requiring written authorization

Answer

HIPAA requires covered entities to obtain a patient's written authorization before using their protected health information for marketing purposes.

Question 5

Under the National Environmental Policy Act (NEPA), which type of required communication informs the public about a proposed federal agency action's environmental impact?

Accepted Answer

An Environmental Impact Statement (EIS) available for public comment

Answer

NEPA requires federal agencies to prepare an Environmental Impact Statement for major actions and make it available for public review and comment before decisions are finalized.

Communication Skills Practice Test

Communication Skills Practice Test

Communication Skills Regulatory Frameworks & Compliance 5