Communication Skills Verbal & Nonverbal Communication

Question 1

Which type of communication accounts for the largest percentage of interpersonal communication according to research?

Accepted Answer

Nonverbal body language

Answer

Research suggests that nonverbal communication, including body language and facial expressions, accounts for a majority of interpersonal communication impact.

Question 2

What does 'active listening' primarily involve?

Accepted Answer

Fully concentrating, understanding, and responding to the speaker

Answer

Active listening requires full concentration on the speaker, understanding their message, and providing appropriate feedback.

Question 3

Maintaining eye contact during a conversation primarily conveys which of the following?

Accepted Answer

Attentiveness and confidence

Answer

Appropriate eye contact signals to the other person that you are attentive, confident, and engaged in the conversation.

Question 4

Which term describes the study of how people use physical space in communication?

Accepted Answer

Proxemics

Answer

Proxemics is the study of how physical distance and spatial arrangements affect communication between people.

Question 5

A speaker who crosses their arms while talking is most likely conveying which nonverbal message?

Accepted Answer

Defensiveness or discomfort

Answer

Crossed arms are commonly interpreted as a defensive or closed posture, indicating discomfort or resistance.

Communication Skills Practice Test

Communication Skills Practice Test

Communication Skills Verbal & Nonverbal Communication