CMCA Ethics and Professional Conduct 2

Question 1

A community manager discovers that a board member is steering maintenance contracts to a family member's company without disclosure. What is the manager's BEST course of action?

Accepted Answer

Document the conflict and advise the board member to recuse and disclose per governing documents

Answer

The manager must document the conflict and advise the board member to disclose the relationship and recuse from the vote, consistent with conflict-of-interest obligations under CAMICB ethics standards.

Question 2

Under the CAMICB Code of Ethics, how should a CMCA designee handle a situation where following a board's instruction would violate state law?

Accepted Answer

Refuse to carry out the instruction and advise the board of the legal issue

Answer

A CMCA must refuse directives that violate applicable law and inform the board of the legal conflict, as professional ethics require compliance with law above client directives.

Question 3

A manager receives a gift valued at $200 from a vendor seeking a service contract. What is the most ethically appropriate response?

Accepted Answer

Disclose the gift to the board and return or donate it per policy

Answer

Accepting gifts from vendors creates a conflict of interest; the ethical response is to disclose the gift to the board and follow the community's gift policy, which typically requires returning it.

Question 4

Which principle best describes the CMCA ethical obligation regarding confidentiality of association records?

Accepted Answer

Confidential information should be protected and disclosed only as permitted by law or governing documents

Answer

A CMCA must protect confidential association information and disclose it only as authorized by governing documents, applicable law, or proper authority.

Question 5

A board instructs the manager to selectively enforce a rule against only one homeowner who has complained about the board. What ethical issue does this raise?

Accepted Answer

Selective enforcement, which violates the duty to treat all owners fairly and consistently

Answer

Selective enforcement based on retaliation violates the CMCA's ethical duty of fairness and can expose the association to legal liability for discriminatory or retaliatory treatment.

CMCA - Certified Manager of Community Associations Practice Test

CMCA - Certified Manager of Community Associations Practice Test

CMCA Ethics and Professional Conduct 2