CMCA - Certified Manager of Community Associations Property Maintenance and Operations Questions and Answers

Question 1

The community's wooden perimeter fence is scheduled to be re-stained every three years to prevent rot and extend its useful life. What type of maintenance does this action represent?

Accepted Answer

Preventive Maintenance

Answer

Corrective Maintenance

Answer

Emergency Maintenance

Answer

Routine Maintenance

Question 2

When preparing a Request for Proposal (RFP) for a major roof replacement project, which of the following is MOST critical to include to ensure the board receives comparable, "apples-to-apples" bids from contractors?

Accepted Answer

Detailed project specifications and a clearly defined scope of work.

Answer

A list of board member availability for interviews.

Answer

The association's complete financial statements for the past three years.

Answer

A request for each contractor's marketing brochure and list of all past clients.

Question 3

While conducting a monthly property inspection, a community manager notices a common area sidewalk panel has lifted, creating a 1-inch-high tripping hazard. What is the manager's MOST immediate and appropriate action?

Accepted Answer

Immediately block off or clearly mark the hazardous area and initiate a work order for repair.

Answer

Discuss grinding down the concrete at the next scheduled board meeting.

Answer

Make a note to include the repair in the next fiscal year's budget.

Answer

Wait for a resident to formally report the issue before taking action.

Question 4

An association is hiring a new landscaping company. To protect the association from potential liability if the vendor's actions cause property damage or bodily injury to a third party, the manager must verify the vendor carries which type of insurance?

Accepted Answer

Commercial General Liability (CGL) Insurance

Answer

Fidelity Insurance

Answer

Directors and Officers (D&O) Insurance

Answer

Workers' Compensation Insurance

Question 5

In a condominium association, a water pipe located within the wall that serves only one unit is defined in the governing documents as a "limited common element." The documents also state that maintenance of limited common elements is the association's responsibility. If this pipe bursts, who is generally responsible for the cost of repairing the pipe itself?

Accepted Answer

The community association.

Answer

The owner of the unit served by the pipe.

Answer

The association's insurance carrier, with no association involvement.

Answer

The unit owner and the association, splitting the cost 50/50.

Question 6

Which of the following is a primary benefit of creating and maintaining a formal property maintenance manual for a community association?

Accepted Answer

It provides a systematic approach to maintenance, ensuring operational continuity despite board or management changes.

Answer

It eliminates the need for a professional reserve study.

Answer

It guarantees that property values will increase by a fixed percentage.

Answer

It fulfills all legal requirements for obtaining a bank loan for capital projects.