A clerk receives these instructions: 'Log all calls in the call register. If the caller requests a callback, add their number to the callback list. Mark urgent callbacks with a star.' A caller requests an urgent callback. How many written records should be created?
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A
1 (call register only)
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B
2 (call register + callback list with star)
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C
3 (call register, callback list, and separate urgent log)
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D
0 (verbal note is sufficient for callbacks)