A policy states: 'All incoming phone messages must be logged in the message book within 5 minutes of the call. Include the caller's name, phone number, time of call, and a brief message summary. Messages for managers must also be marked with a red star.' You receive a call at 2:18 PM from John Ellis for the department manager. What must you include in your log entry?
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A
Caller's name, phone number, time of call, and message summary only
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B
Caller's name, phone number, time of call, message summary, and a red star
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C
Caller's name and message summary with a red star, but time is optional
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D
Caller's name, phone number, and a red star only — summaries are for non-manager messages