Clerical Exams Ability 3

Question 1

Which of the following is the correct alphabetical filing order for these names: Drake, M.; Drake, B.; Drake, A.; Drake, T.?

Accepted Answer

Drake A., Drake B., Drake M., Drake T.

Answer

When last names are identical, filing is done alphabetically by first name or initial: A, B, M, T.

Question 2

A data entry operator enters 8,500 keystrokes per hour. How many keystrokes will they enter in 45 minutes?

Accepted Answer

6,375

Answer

45 minutes is 3/4 of an hour. 8,500 × 0.75 = 6,375 keystrokes.

Question 3

Which of the following best describes the purpose of a tickler file?

Accepted Answer

A chronological reminder system for follow-up tasks

Answer

A tickler file is a date-based follow-up system that reminds staff to act on tasks at the right time.

Question 4

In alphabetical filing, where would you file a record for 'The Brown Company'?

Accepted Answer

Under B for Brown

Answer

The article 'The' is disregarded in filing; the record is filed under 'B' for Brown.

Question 5

What is the standard line spacing used in a formal business memorandum?

Accepted Answer

Single-spaced body with double spacing between paragraphs

Answer

Business memos are single-spaced within paragraphs and double-spaced between paragraphs for readability.

Clerical Exams Practice Test