CLA Receiving and Storing Products 2

Question 1

When a shipment arrives with visible damage to the outer packaging, what is the FIRST action a warehouse associate should take?

Accepted Answer

Note the damage on the delivery receipt before signing

Answer

Noting damage on the delivery receipt before signing creates a legal record that protects the company during any claims process.

Question 2

What does the term 'FIFO' stand for in warehouse storage practices?

Accepted Answer

First In, First Out

Answer

FIFO (First In, First Out) ensures that older inventory is used or shipped before newer stock, reducing spoilage and obsolescence.

Question 3

A pallet of canned goods is received but the expiration dates are only 30 days away, which is below company policy. What should the associate do?

Accepted Answer

Quarantine and notify a supervisor

Answer

Items that do not meet company shelf-life standards must be quarantined and escalated to a supervisor for disposition decisions.

Question 4

Which document confirms the quantity and condition of goods received from a supplier?

Accepted Answer

Receiving Report (or Goods Receipt)

Answer

A Receiving Report documents what was actually received, including quantities and any discrepancies or damage noted at time of receipt.

Question 5

What is the purpose of a 'putaway' process in warehouse operations?

Accepted Answer

Moving received goods to their assigned storage location

Answer

Putaway is the process of moving newly received goods from the receiving dock to their designated storage location in the warehouse.

(CLA) Certified Logistics Associate Practice Test