CLA Cheat Sheet 2026

The 30 highest-yield CLA facts, distilled from real exam questions. Print it, save it as a PDF, or study it here — free, no sign-up.

1. Which system helps track goods from supplier to customer? → Supply chain management system.
2. Why is proper lifting technique important in logistics? → To prevent physical injury
3. After an incoming shipment has been verified and inspected at the receiving dock, which of the following is the next major process? → The put-away process, where goods are moved to their assigned storage location.
4. Which shipping term indicates that the seller pays freight charges and assumes risk until goods reach the buyer's destination? → FOB Destination
5. What is a key advantage of using automated guided vehicles (AGVs)? → They automate repetitive transport tasks
6. Which practice helps ensure that older inventory is used or shipped before newer inventory of the same product? → FIFO (First In, First Out)
7. Which document records findings during a quality control check? → Inspection report
8. What is the purpose of a 'packing slip' included in a customer shipment? → To list the contents of the shipment so the customer can verify what was received
9. In a warehouse environment, what does the acronym 'PPE' stand for, and which of the following is an example? → Personal Protective Equipment; Steel-toed boots
10. Which of the following is a key principle of safe material storage on warehouse racking? → Storing heavier loads on lower or middle shelves and keeping aisles clear.
11. What is the benefit of clear signage in a warehouse? → Helps workers find safety zones
12. What is freight consolidation? → Combining multiple smaller shipments into one larger shipment to reduce costs
13. What is the purpose of a packing slip included in an outbound shipment? → To list the contents of the shipment so the receiver can verify the order
14. Which of the following is part of the logistics environment? → Facilities and equipment.
15. What is the primary function of an Incoterm (International Commercial Term) in a global shipping transaction? → To define the point at which risk and responsibility transfer from seller to buyer
16. When operating a powered industrial truck, such as a forklift, what is the proper procedure when traveling on a ramp or incline with a loaded pallet? → Drive with the load facing uphill (upgrade).
17. What tool is commonly used to verify weight accuracy during inspections? → Calibrated scale
18. What is a delivery appointment in logistics? → A pre-scheduled time for a carrier to unload at a receiving dock
19. In a warehouse, the primary goal of implementing quality control procedures during the outbound (shipping) process is to: → Drive customer satisfaction by ensuring orders are accurate and undamaged.
20. Which of the following is the primary goal of establishing clear communication protocols, such as defining who reports issues to whom, in a logistics operation? → To ensure information flows efficiently and prevents delays or confusion.
21. Which warehouse layout principle places fast-moving items closest to the shipping area? → ABC analysis / velocity-based slotting
22. Which of the following helps prevent slips, trips, and falls? → Keep walkways clear and dry
23. What is a 'trailer on flatcar' (TOFC) service also known as? → Piggyback service
24. What does 'Just-In-Time' (JIT) inventory strategy focus on? → Receiving goods as needed.
25. Why is it important to report safety hazards immediately? → To prevent injuries and fix the issue
26. What is the primary function of a conveyor system? → To move materials automatically
27. Which material handling equipment is best for transporting heavy loads over long distances indoors? → Electric pallet jack
28. In warehouse operations, what does 'put-away' refer to? → Moving received products from the receiving area to their designated storage location
29. Which document authorizes a warehouse worker to pick specific products and quantities from storage for an order? → Pick list (pick ticket)
30. What is the primary function of logistics in the supply chain? → Move and store goods efficiently.