CLA - Certified Logistics Associate Receiving and Storing Products Questions and Answers

Question 1

A logistics associate is receiving a shipment of 100 boxes.
The packing slip indicates 100 boxes were shipped, but the associate only counts 98 boxes on the pallet.
What is the MOST appropriate immediate action for the associate to take?

Accepted Answer

Note the shortage of 2 boxes on the Bill of Lading (BOL) before signing it.

Answer

Refuse the entire shipment because it is incomplete.

Answer

Contact the purchasing department to see if they ordered 98 or 100 boxes.

Answer

Sign the packing slip and start unloading the 98 boxes immediately.

Question 2

In a warehouse that stores perishable goods like food or pharmaceuticals, which inventory rotation method is MOST critical to follow to minimize waste?

Accepted Answer

FEFO (First-Expired, First-Out)

Answer

LIFO (Last-In, First-Out)

Answer

FIFO (First-In, First-Out)

Answer

Random Location Storage

Question 3

Which of the following technologies allows for the simultaneous scanning of multiple items in a carton without requiring a direct line of sight?

Accepted Answer

Radio-Frequency Identification (RFID)

Answer

Linear Barcode Scanning

Answer

Optical Character Recognition (OCR)

Answer

Manual Data Entry

Question 4

An associate is using a forklift to place a heavy pallet on a rack. They notice the rack's load capacity label states a maximum of 2,500 lbs per level, but they estimate the pallet weighs close to 3,000 lbs. What should the associate do?

Accepted Answer

Do not place the pallet and immediately find a supervisor to report the issue.

Answer

Attempt to split the load into two smaller pallets before racking.

Answer

Place the pallet on a lower, empty shelf of the same rack.

Answer

Proceed with placing the pallet, as the capacity labels usually have a safety margin.

Question 5

What is the primary purpose of a packing slip that is included with an incoming shipment?

Accepted Answer

To provide a detailed list of the shipment's contents for the receiver to verify against the physical items.

Answer

To serve as the legal contract of carriage between the shipper and the carrier.

Answer

To provide an invoice and request for payment for the goods.

Answer

To list any hazardous materials and their specific handling instructions.

Question 6

After an incoming shipment has been verified and inspected at the receiving dock, which of the following is the next major process?

Accepted Answer

The put-away process, where goods are moved to their assigned storage location.

Answer

Loading the goods onto an outbound truck for a customer.

Answer

Verifying the item count against the original purchase order.

Answer

Generating a pick ticket for a new customer order.

A logistics associate is receiving a shipment of 100 boxes.The packing slip indicates 100 boxes were shipped, but the associate only counts 98 boxes on the pallet.What is the MOST appropriate immediate action for the associate to take?

A logistics associate is receiving a shipment of 100 boxes.
The packing slip indicates 100 boxes were shipped, but the associate only counts 98 boxes on the pallet.
What is the MOST appropriate immediate action for the associate to take?