CLA Receiving and Storing Products 2

Question 1

When a shipment arrives with visible damage to the outer packaging, what is the FIRST action a warehouse associate should take?

Accepted Answer

Note the damage on the delivery receipt before signing

Answer

Accept the shipment and note damage internally

Answer

Refuse the entire shipment immediately

Answer

Call the supplier before the driver leaves

Question 2

What does the term 'FIFO' stand for in warehouse storage practices?

Accepted Answer

First In, First Out

Answer

Fast Items, Forward Only

Answer

Freight Inventory Filing Order

Answer

First Inspection, Final Output

Question 3

A pallet of canned goods is received but the expiration dates are only 30 days away, which is below company policy. What should the associate do?

Accepted Answer

Quarantine and notify a supervisor

Answer

Accept and store normally

Answer

Accept but place at front for quick sale

Answer

Return to sender without documentation

Question 4

Which document confirms the quantity and condition of goods received from a supplier?

Accepted Answer

Receiving Report (or Goods Receipt)

Answer

Bill of Lading

Answer

Purchase Order

Answer

Packing Slip

Question 5

What is the purpose of a 'putaway' process in warehouse operations?

Accepted Answer

Moving received goods to their assigned storage location

Answer

Removing damaged goods from shelves

Answer

Preparing orders for shipment

Answer

Counting inventory during a cycle count

Question 6

Why is it important to store heavy items on the LOWER shelves and lighter items on UPPER shelves?

Accepted Answer

To comply with OSHA safety standards preventing tip-overs and injuries

Answer

To make the warehouse look organized

Answer

Because heavy items sell faster

Answer

To make inventory counting easier

Question 7

What is the correct procedure when a received shipment quantity is LESS than what was ordered on the Purchase Order?

Accepted Answer

Accept what arrived and document the shortage for the buyer or purchasing team

Answer

Accept and store, do nothing further

Answer

Refuse the entire shipment

Answer

Re-order immediately without notifying anyone