Change Management Risk Assessment & Management 5

Question 1

A change is deemed 'standard' in an ITIL framework. What risk characteristic typically qualifies it as standard?

Accepted Answer

It is low risk, well-understood, and follows a pre-approved procedure

Answer

Standard changes are pre-authorized because they are routine, low risk, and follow a documented procedure with a known outcome.

Question 2

What is the primary purpose of maintaining a risk log throughout the lifecycle of a change?

Accepted Answer

To provide a continuous record of risks, responses, and status for informed decision-making

Answer

A risk log serves as the living record of all identified risks, enabling ongoing visibility and informed decisions throughout the change lifecycle.

Question 3

Which factor most increases the residual risk after a mitigation strategy is applied?

Accepted Answer

The mitigation was only partially implemented due to resource constraints

Answer

Partial implementation of a mitigation reduces its effectiveness, leaving a larger residual risk than a fully executed response would.

Question 4

In risk management, what does 'risk velocity' refer to?

Accepted Answer

How quickly a risk can impact the project once it is triggered

Answer

Risk velocity measures how fast a risk can materialize and cause harm once triggered, influencing urgency of response planning.

Question 5

A change manager is reviewing a business continuity plan as part of risk management. What is its primary purpose in this context?

Accepted Answer

To ensure operations can continue if the change causes a significant disruption

Answer

A business continuity plan ensures the organization can maintain critical functions if the change results in an unexpected disruption or failure.

Change Management Practice Test