CFC CFC Crew Resource Management & Communication 2

Question 1

What is a 'callout' in aviation crew communication?

Accepted Answer

A verbal announcement of actions or observations to keep the crew informed

Answer

A callout is a verbal announcement made by crew members to share critical information and confirm actions during flight.

Question 2

What is the purpose of 'closed-loop' communication?

Accepted Answer

To ensure the receiver acknowledges and confirms the message was understood correctly

Answer

Closed-loop communication requires the receiver to read back the message, verifying it was received and understood accurately.

Question 3

When should a crew briefing occur and what is its purpose?

Accepted Answer

A pre-flight or pre-maneuver review of roles, expectations, and contingencies

Answer

Crew briefings are pre-flight or pre-maneuver reviews that establish roles, review procedures, and address contingency plans.

Question 4

How should a crew member effectively raise a safety concern using CRM principles?

Accepted Answer

Use the DESC script: Describe, Express, Suggest, Consequences

Answer

The DESC script provides a structured framework for raising safety concerns assertively and constructively.

Question 5

What does effective 'workload management' involve in crew communication?

Accepted Answer

Distributing tasks appropriately and prioritizing duties to prevent crew overload

Answer

Workload management involves distributing tasks appropriately and prioritizing critical duties so no crew member becomes overloaded.

(CFC) Certified Flight Communicator Practice Test