CCM - Certified Case Manager Exam Certified Case Manager Ethical Principles and Conduct 1

Question 1

A case manager discovers that a client has not been fully informed about the risks of a proposed treatment plan. Which ethical principle is most directly violated?

Accepted Answer

Autonomy

Answer

Autonomy requires that clients receive sufficient information to make informed, voluntary decisions about their own care. Withholding risk information undermines the client's ability to exercise self-determination.

Question 2

A case manager is pressured by an employer to discharge a client prematurely to reduce costs. The case manager believes the client is not yet ready for discharge. Which action best reflects ethical practice?

Accepted Answer

Document the client's status and advocate for continued care based on clinical need

Answer

Case managers have an ethical duty to advocate for the client's best interests. Documenting clinical status and formally advocating for appropriate care fulfills both the fidelity and beneficence obligations under the CCMC Code.

Question 3

When a case manager maintains client confidentiality but is legally required to report a communicable disease, this situation exemplifies a conflict between:

Accepted Answer

Confidentiality and duty to society

Answer

Mandatory reporting laws reflect a duty to protect public health, which can conflict with the case manager's obligation to maintain client confidentiality. This is a classic tension between individual privacy rights and societal welfare.

Question 4

A case manager who consistently provides honest information to clients, even when the truth is difficult, is demonstrating which ethical principle?

Accepted Answer

Veracity

Answer

Veracity is the ethical obligation to be truthful and honest in all communications with clients. It is foundational to a trusting therapeutic relationship and is explicitly recognized in the CCMC Code of Professional Conduct.

Question 5

A case manager who has been working with a client for months develops a personal friendship outside of the professional setting. According to CCMC ethical standards, this situation raises concerns about:

Accepted Answer

Dual relationships

Answer

Dual relationships occur when a case manager holds two different roles with the same person (e.g., professional and personal friend). The CCMC Code cautions against such relationships because they can impair professional judgment and exploit the client's trust.

CCM - Certified Case Manager Exam Practice Test

CCM - Certified Case Manager Exam Practice Test

CCM - Certified Case Manager Exam Certified Case Manager Ethical Principles and Conduct 1