Certified Agile Service Manager Agile and Scrum Fundamentals 5

Question 1

In Agile Service Management, which ITSM process benefits most directly from applying a Kanban board?

Accepted Answer

Incident Management

Answer

Incident Management benefits from Kanban because it handles a continuous flow of incoming work items that need to be prioritized and tracked visually.

Question 2

What does the Agile principle of 'sustainable pace' mean for a development team?

Accepted Answer

The team should work at a pace they can maintain indefinitely without burnout

Answer

Sustainable pace means the team works at a consistent, maintainable rate that can be sustained indefinitely for long-term productivity.

Question 3

Which Scrum event is explicitly time-boxed to 8 hours for a one-month Sprint?

Accepted Answer

Sprint Planning

Answer

Sprint Planning is time-boxed to a maximum of 8 hours for a one-month Sprint, with shorter Sprints having proportionally shorter planning sessions.

Question 4

What is a 'Release Train Engineer' (RTE) responsible for in SAFe?

Accepted Answer

Serving as a servant leader and coach for the Agile Release Train

Answer

The Release Train Engineer acts as a servant leader and Agile coach for the ART, facilitating ART-level events and removing impediments.

Question 5

Which Agile concept describes the practice of testing as early and often as possible throughout development?

Accepted Answer

Shift-left testing

Answer

Shift-left testing moves testing activities earlier in the development lifecycle to catch defects sooner and reduce the cost of fixing them.

Certified Agile Service Manager Practice Test

Certified Agile Service Manager Practice Test

Certified Agile Service Manager Agile and Scrum Fundamentals 5