CAP Certified Administrative Professional 5

Question 1

A department's actual office supply spending is 15% above budget at mid-year. What is this difference called?

Accepted Answer

Budget variance

Answer

A variance is the difference between budgeted and actual amounts, and here it is unfavorable.

Question 2

Which practice best protects an organization against phishing attacks reaching staff inboxes?

Accepted Answer

Verifying unexpected requests through a separate known channel before acting

Answer

Out-of-band verification stops users from acting on fraudulent links or payment requests.

Question 3

When taking minutes for a formal meeting run under Robert's Rules of Order, what should be recorded?

Accepted Answer

Motions, who made them, and the actions taken

Answer

Formal minutes record what was done, including motions and outcomes, not everything that was said.

Question 4

A new team member keeps missing deadlines. Which response reflects effective, professional feedback?

Accepted Answer

Give private, specific feedback focused on behavior and agree on next steps

Answer

Effective feedback is timely, private, specific, and focused on behavior and solutions.

Question 5

In project management, which item shows the longest sequence of dependent tasks that determines the shortest possible project duration?

Accepted Answer

Critical path

Answer

The critical path is the longest chain of dependent activities, and any delay on it delays the whole project.

CAP - Certified Administrative Professional Practice Test