CAP Cheat Sheet 2026

The 30 highest-yield CAP facts, distilled from real exam questions. Print it, save it as a PDF, or study it here — free, no sign-up.

1. When coordinating a large conference, which task is typically completed first in the planning sequence? → Securing the venue and confirming available dates
2. Which time management technique involves ranking tasks as A (must do), B (should do), or C (nice to do)? → ABC prioritization method
3. Which filing method organizes records based on the geographic location of the subject? → Geographic filing
4. What is the primary advantage of a centralized filing system compared to a decentralized one? → Records are controlled by one department, reducing duplication and improving consistency
5. Which skill is important for administrative professionals to manage physical and digital filing systems effectively? → File management
6. Which skill is important for administrative professionals to respond to inquiries and set up meetings effectively? → Communication
7. What is a 'consent agenda' in a formal meeting? → A group of routine items approved together in a single vote without individual discussion
8. Which category of administrative certifications focuses on processing and recording billings, payments, and other company finances? → Payroll
9. A value between -1 and 1 that expresses how closely two variables are connected linearly. → Correlation Coefficient
10. Team begins to learn how to collaborate. Members respect one another and look to each other for advice. → Norming
11. Condense and summarize the key ideas, concepts, and conclusions from lengthy documents. → Summaries
12. Which project management tool visually displays a project schedule as horizontal bars along a timeline? → Gantt chart
13. Which approach to conflict resolution seeks a solution that satisfies the core needs of all parties involved? → Collaboration (win-win)
14. Which of the following is an example of passive voice in business writing? → The report was submitted by the assistant.
15. Under the Americans with Disabilities Act (ADA), what is an employer generally required to provide to a qualified employee with a disability? → Reasonable accommodations that do not impose undue hardship
16. When requesting proposals from vendors for an event venue, which document formally describes the event requirements and invites bids? → RFP (Request for Proposal)
17. A statement must include the following to be complete: → A subject and a predicate
18. Used when a particular line of type is desired by the end user (usually in large font size). → Photolettering Equipment
19. Which of the following IAAP CAP domains is most directly relevant to managing an executive's correspondence professionally? → Business Communication and Writing
20. When an error is discovered in previously approved minutes, what is the proper procedure? → Note the correction in the minutes of the next meeting
21. Which communication channel is most appropriate for delivering sensitive personnel-related information, such as a performance improvement plan? → Private in-person meeting, supplemented by written documentation for the record
22. Which IRS form do U.S. companies use to report non-employee compensation of $600 or more to independent contractors? → 1099-NEC
23. An administrative professional needs to organize a large volume of incoming invoices by month and year. Which filing method is most appropriate? → Chronological filing
24. Which of the following is the correct action when receiving an email that appears to be a phishing attempt on a work account? → Report it to the IT security team immediately without clicking any links, and delete it
25. Covers tasks including folding, laminating, stapling, binding, and collating. → Finishing Process
26. Which catering arrangement style is most cost-effective for a full-day corporate workshop? → Buffet with predetermined menu
27. Relates to whether a condition or treatment results can be applied generally. → External Validity
28. An entity's repair-set that is intended to alter and adapt continuously. → Learning Organizations
29. Data that isn't variable is combined with data that is, like quantities, words, etc (ex. names, addresses, etc.) → Print Merge
30. Which of the following is the correct definition of 'data integrity' in database management? → The accuracy, consistency, and reliability of data throughout its lifecycle