CEHRS EHR System Support 3

Question 1

A new medication is added to the formulary but does not appear in the EHR drug database. What is the correct support action?

Accepted Answer

Submit a drug database update request or update the formulary table in the EHR

Answer

The EHR formulary or drug database must be updated so the new medication is available for order entry and interaction checking.

Question 2

What does 'role-based access control' (RBAC) mean in the context of EHR systems?

Accepted Answer

Assigning system permissions based on a user's job function

Answer

RBAC restricts EHR access to the functions and data necessary for each user's defined role.

Question 3

Which metric best measures EHR system availability?

Accepted Answer

System uptime percentage over a defined period

Answer

Uptime percentage directly reflects how reliably the EHR is accessible to users during scheduled operating hours.

Question 4

A scanned document in the EHR is illegible. What is the recommended support response?

Accepted Answer

Rescan the original document at a higher resolution and replace the attachment

Answer

Rescanning at higher resolution corrects image quality while preserving the document in the correct patient record.

Question 5

What is the function of an EHR 'master patient index' (MPI)?

Accepted Answer

Uniquely identifies each patient across the healthcare system to prevent duplicate records

Answer

The MPI assigns a unique identifier to each patient, ensuring accurate record matching across departments and facilities.

(CEHRS) Certified Electronic Health Records Specialist Practice Test